M Givens
Chicago
Summary
Proactive Terminal Manager with eighteen years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Overview
28
28
years of professional experience
Work History
Assistant Terminal Manager
American Auto Works LLC
12.2005 - Current
- Improved operational efficiency by implementing streamlined processes and procedures for terminal operations.
- Managed daily terminal activities, ensuring smooth and efficient cargo handling and storage operations.
- Enhanced safety measures by conducting regular audits and implementing corrective actions to address potential hazards.
- Reduced costs through effective resource allocation and monitoring of expenses related to terminal operations.
- Assisted in the development of strategic plans to support business growth and improve overall performance of the terminal.
Shift Leader
APX
07.2005 - 12.2005
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Supervisor
Auto Rail Services
05.1996 - 06.2005
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
Charles P Steinmetz
Chicago, IL06.1988
Skills
- Cost Reduction
- Transportation Planning
- Route Optimization
- Employee Training
- Operations Management
- Documentation Management
Timeline
Assistant Terminal Manager
American Auto Works LLC
12.2005 - Current
Shift Leader
APX
07.2005 - 12.2005
Supervisor
Auto Rail Services
05.1996 - 06.2005
High School Diploma -
Charles P Steinmetz
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