Lyric Carter
Chicago Heights
Summary
Dynamic Front Medical Office Administrator with expertise in managing patient records and ensuring HIPAA compliance at Center for Vein Restoration. Proven ability to enhance patient relations and optimize office workflow. Skilled in electronic health records and committed to delivering exceptional customer service while adapting to changing environments.
Experienced with conducting thorough literature reviews, data collection, and analysis. Utilizes collaboration and critical thinking to drive research projects forward. Strong understanding of scientific methodologies and effective communication within research teams.
Overview
5
5
years of professional experience
Work History
Front Medical Office Administrator
Center for Vein Restoration
Northwest Indiana
10.2024 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated insurance verification and billing processes, ensuring accurate claims submission.
- Maintained patient records in compliance with HIPAA regulations for confidentiality and security.
- Maintained accurate records using electronic filing systems, improving data retrieval times.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Managed appointments, registrations and patient relations in busy surgical clinic office.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Helped manage patient records and edit clinicals and patient summary reports.
- Assisted physician by prepping the OR and patients for the procedure i.e. explaining aftercare and answering any questions pertaining to what they can expect from the procedure.
- Excelled at providing first-rate care and assistance to patients.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Undergraduate Student Researcher
University Of Texas At Austin
Austin, TX
01.2021 - 12.2023
- Conducted literature reviews to support research projects and enhance knowledge base.
- Assisted in data collection and analysis using statistical software to inform project outcomes.
- Collaborated with faculty and peers to design experiments, ensuring alignment with research objectives.
- Presented findings at departmental meetings, facilitating discussions on methodologies and implications.
- Developed research protocols that improved efficiency in experimental procedures and data management.
- Supported fellow researchers with technical assistance, fostering a collaborative work environment.
- Enhanced research quality by diligently reviewing and analyzing relevant literature sources.
- Developed proficiency in various lab techniques, leading to more accurate and reliable results.
- Demonstrated strong attention to detail when recording observations and measuring experimental variables for accurate data reporting.
- Mentored incoming undergraduate researchers, providing guidance on best practices and lab procedures.
Education
Bachelor of Science - Biochemistry
The University of Texas At Austin
Austin, Texas, TX05-2024
High School Diploma -
Illinois Mathematics And Science Academy (IMSA)
Aurora, IL05-2020
Skills
- Managing patient records
- Chart updates
- Medical transcription experience
- Customer service
- HIPAA compliance
- Adaptable to change
- Time management capabilities
- Electronic health records
- Medical terminology expertise
- Medical records management
- Patient safety
- Patient relations
- Laboratory techniques
- Fieldwork experience
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Front Medical Office Administrator
Center for Vein Restoration
10.2024 - Current
Undergraduate Student Researcher
University Of Texas At Austin
01.2021 - 12.2023
Bachelor of Science - Biochemistry
The University of Texas At Austin
High School Diploma -
Illinois Mathematics And Science Academy (IMSA)