Dedicated retail professional with expertise in inventory management and customer service. Committed to enhancing shopping experiences through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Retail Worker
Fran and Friends
harrisburg
09.2024 - 01.2026
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Organized merchandise displays to optimize customer flow and product visibility.
Restocked shelves and organized displays to ensure a clutter-free shopping environment.
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Assistant Backroom Manager
Walmart
Harrisburg
02.2023 - 08.2024
Oversaw processing of incoming and outgoing shipments to ensure timely delivery.
Managed inventory levels to optimize backroom operations.
Coordinated with sales team to maintain product availability.
Trained staff on safety protocols and operational procedures.
Maintained cleanliness and organization of backroom areas.
Scheduled staff shifts to ensure adequate coverage.
Implemented continuous improvement initiatives to enhance operational efficiency of the backroom team.
asst manager
Hardees Resturamt
Harrisburg
02.2021 - 03.2023
Coordinated staff schedules to optimize workforce coverage during peak hours.
Trained and mentored new team members in customer service standards.
Supervised daily operations to ensure smooth restaurant functioning.
Resolved customer complaints promptly to enhance dining experience.
Managed inventory levels and ordered supplies to meet operational needs.
Education
Associate of Applied Science - Business
Rend Lake
Spring Garden, Illinios
06-1985
Skills
Inventory management
Retail visual merchandising
Loss prevention techniques
Operational efficiency
Time management
Problem solving
Effective communication
Attention to detail
Customer service
Affiliations
Learning New Technology, Chat gpt, Artificial Intelligence