Summary
Overview
Work History
Education
Skills
Timeline
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LYNNEA TROCCHIO

Chicago

Summary

Results-driven Account Manager with over 15 years of experience in operations, event management, and sales leadership. Achieves significant revenue growth and enhances customer relations through exceptional skills in budget management, team development, and innovative merchandising strategies. Committed to leveraging comprehensive skills to foster strategic account management excellence and inspire future growth for sustained business success.

Overview

23
23
years of professional experience

Work History

Designer/Sales Specialist – In Store

The Container Store
09.2023 - Current
  • Strategic Sales Leadership: Spearheaded design and sales initiatives, driving significant results in custom storage solutions.
  • Design Expertise: Demonstrated exceptional ability to tailor designs to individual customer needs, enhancing the company’s market leadership.
  • Customer-Centric Approach: Ensured outstanding client service, leading to sustained business growth and customer loyalty.Managed leads utilizing Salesforce.
  • Innovative Sales Solutions: Developed and implemented sales strategies based on consumer insights, effectively expanding market reach.
  • Profit & Loss Responsibility: Consistently met and exceeded key financial targets through strategic account management and budget oversight.

Director, Independent Sales

Lana Unlimited
08.2015 - 10.2016
  • Strategic Vision & Growth: Championed the creation and execution of a comprehensive strategic vision, setting ambitious volume and growth objectives that consistently outperformed market trends and positioned the company as a leader in its sector.
  • New Store Launches & Account Expansion: Orchestrated the strategic planning and successful rollout of new store launches, coupled with robust strategies for scaling existing accounts, resulting in significant market share gains and sustained revenue growth.
  • Integrated Marketing & Brand Strategy: Engineered a cohesive marketing and brand planning framework that seamlessly integrated with national account distribution channels, driving brand consistency and customer engagement across all touchpoints.
  • Sales Analytics & Performance Optimization: Leveraged advanced analytics available in Netsuite to dissect total company sales by style, instituting a targeted core program for Independent stores that catalyzed the performance of top-selling items and optimized inventory turnover. Created integrated spreadsheets by collection in Excel for sales team in field use to drive revenue.
  • Merchandising Innovation: Innovated in-store merchandising solutions, including the design and implementation of a bespoke in-case fixture program for independent retailers, enhancing product visibility and shopper experience.
  • Sales Leadership & Operational Excellence: Steered the sales function with a hands-on leadership approach, ensuring operational excellence and driving the field team to achieve and surpass sales targets for independent business segments.
  • Team Development & Peak Performance: Fostered a culture of continuous learning and peak performance through targeted training programs, coaching, and motivational strategies that empowered field team members to excel in diverse markets.

Director, Midwest Sales

Ippolita
08.2011 - 04.2015
  • Territory & Client Management: Oversaw Midwest luxury jewelers, driving growth and building key relationships.
  • Financial Oversight: Managed an $8.0M+ budget, surpassing revenue goals through strategic planning.
  • Sales Strategy: Partnered with stores on initiatives to enhance sales, merchandising, and customer experience. Utilized Navision when reviewing sales data to increase on hand sell through.
  • Corporate Communication: Acted as a key liaison, ensuring cohesive strategies across marketing, finance, and client services.
  • Brand & Market Insight: Grew brand presence and analyzed sales data to optimize wholesale strategies.
  • Retail Strategy & Training: Elevated retail sales with targeted training and branding efforts, aligning with company vision.
  • Event Management: Orchestrated events with retail partners, boosting brand engagement and sales.
  • Growth & Acquisition: Expanded market presence by acquiring and developing new accounts in strategic areas.

Account Manager, Midwest/Southwest

Neiman Marcus
05.2008 - 07.2011
  • Strategic Sales Leadership: Drove sales and brand growth across major retailers like Neiman Marcus, Saks Fifth Avenue, and Nordstrom in key regions.
  • Revenue Growth: Tripled regional revenue from $5.0M to $15.0M with strategic initiatives and account development.
  • Staff Training & Development: Led training to enhance brand knowledge and service standards, boosting customer satisfaction.
  • Event Management & Execution: Partnered with stores for successful event planning and execution, enhancing brand interaction.
  • Customer Relationship Excellence: Built a loyal client base through exceptional customer service.
  • Team Leadership & Talent Development: Developed a top-tier sales team, fostering a culture of excellence and success.

Department Manager, Designer Jewelry

Neiman Marcus
10.2002 - 01.2008
  • Relationship Cultivation: Fostered key relationships with stakeholders to drive business initiatives.
  • Sales Direction: Led daily sales with a strategic focus, achieving and surpassing corporate goals.
  • Business Communication: Liaised with buying organizations to amplify business volume effectively.
  • Event Calendar Management: Curated and managed a robust seasonal event calendar, enhancing corporate initiatives.
  • Event Execution: Orchestrated and led diverse events, consistently exceeding performance goals.
  • Training & Knowledge Sharing: Conducted educational sessions, elevating product knowledge and service standards.
  • Merchandising Strategy: Implemented strategic merchandising for 30+ vendors, significantly boosting daily sales.
  • Operational Procedures: Established and refined SOPs, optimizing inventory management and efficiency.

Education

Bachelor of Science - Management

University of Illinois at Chicago
Chicago, Illinois

Skills

  • Strategic Planning
  • B2B and B2C Sales
  • Account Management
  • Training and Development
  • Merchandising
  • Brand Development

Timeline

Designer/Sales Specialist – In Store

The Container Store
09.2023 - Current

Director, Independent Sales

Lana Unlimited
08.2015 - 10.2016

Director, Midwest Sales

Ippolita
08.2011 - 04.2015

Account Manager, Midwest/Southwest

Neiman Marcus
05.2008 - 07.2011

Department Manager, Designer Jewelry

Neiman Marcus
10.2002 - 01.2008

Bachelor of Science - Management

University of Illinois at Chicago

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LYNNEA TROCCHIO