LYNNE Payne
CRYSTAL LAKE
Summary
Dynamic and results-driven professional with extensive experience in cash handling and customer service at Office Depot. Proven ability to train teams and enhance operational efficiency. Skilled in POS system operation and adept at fostering customer loyalty through exceptional service. Recognized for effectively managing high-volume transactions while maintaining accuracy and professionalism.
Overview
15
15
years of professional experience
Work History
Print Center/Cashier
Office Depot/Office max
Crystal Lake
09.2024 - Current
- Ensured cleanliness of checkout area, including registers and countertops.
- Delivered exceptional customer service while promoting loyalty programs to boost sales.
- Greeted customers, addressing inquiries about products and services.
- Processed returns and exchanges per store procedures.
- Assisted customers in finding specific products and provided tailored recommendations.
- Executed printing projects promptly, including customized documents such as business cards.
Cashier Team Lead
Oberweiss
Palatine
01.2010 - 09.2023
- Completed opening and closing duties, including issuing and verifying cash drawers, completing daily sales reports, and reconciling cash drawers following shifts.
- Trained cashier team in register operation, customer service procedures, and merchandising.
- Delegated and assisted with tagging, facing, rotating, and replenishing stock for front-lane displays.
- Coordinated cashier coverage to meet consistent service levels and arranged backup cashiers for high-volume periods.
Cashier
Wendys
Palatine
01.2017 - 09.2019
- Addressed customer questions and complaints with professionalism.
- Informed customers of promotions and special offers to increase sales.
- Offered customers information about upcoming promotions and available items.
Cashier
Chick-Fil-A
Kildeer
01.2014 - 09.2016
- Gave customers full attention and attended to their needs.
- Approached and solved problems with initiative and sound judgment.
- Balanced cash drawer at beginning and end of each shift.
- Addressed customer questions and complaints with professionalism.
Education
Bachelor of Arts (B.A.) - Graphic Design
Colombia College Chicago
Chicago, IL05.2000
Associate in Arts (A.A.) - Interior Design
Harper College
Palatine, IL05.2000
Skills
- POS system operation
- Cash handling and reconciliation
- Cashier training and development
- Hospitality management
- Deposit preparation
Languages
English, Native
Timeline
Print Center/Cashier
Office Depot/Office max
09.2024 - Current
Cashier
Wendys
01.2017 - 09.2019
Cashier
Chick-Fil-A
01.2014 - 09.2016
Cashier Team Lead
Oberweiss
01.2010 - 09.2023
Bachelor of Arts (B.A.) - Graphic Design
Colombia College Chicago
Associate in Arts (A.A.) - Interior Design
Harper College
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