Summary
Overview
Work History
Education
Skills
Personal Interests/Hobbies
Timeline
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Lynn McNally

Orland Park

Summary

An adaptable professional for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving patient/customer satisfaction, and driving positive outcomes. Driven by continuous learning and successfully navigating change.

Overview

40
40
years of professional experience

Work History

Dental Front Office Receptionist

Dr. Frank Hutton
New Lenox
04.2022 - Current
  • Coordinated patient appointments and managed insurance verifications.
  • Performed clerical duties such as photocopying, faxing, scanning and mailing documents when necessary.
  • Resolved billing issues with insurance companies in a timely manner.
  • Consistently followed HIPAA guidelines while managing sensitive patient records.

Registered Dental Hygienist

Dr. Carl Laudando, Periodontist
Palos Heights
04.1993 - 06.2005
  • Recorded comprehensive patient medical and dental histories.
  • Completed periodontal charting and captured intraoral radiographs.
  • Performed the administration of local anesthetic agents.
  • Performed tooth deposit removal through scaling and root planning.
  • Adhered to infection control procedures consistently throughout treatments.
  • Participated in continuing education courses related to advances in the field of dentistry.

Registered Dental Hygienist

Dr. Geri Ann DiFranco, Periodontist
Palos Hills
02.1990 - 04.1993

Registered Dental Hygienist

Various General Dentist
05.1985 - 09.1989

Education

Bachelor of Science - Psychology

Loyola University of Chicago
Chicago, IL
01-1986

Certiification of Dental Hygiene - Dental Hygiene

Loyola University School Of Dentistry
Maywood, IL
05-1985

Skills

  • Dental knowledge
  • Customer service, customer assistance, and interaction
  • Confidentiality handling
  • Attention to detail
  • Effective time management
  • Effective multitasking
  • Conflict resolution

Personal Interests/Hobbies

Culinary Arts

Outdoor Activites

AKC Activities

Timeline

Dental Front Office Receptionist

Dr. Frank Hutton
04.2022 - Current

Registered Dental Hygienist

Dr. Carl Laudando, Periodontist
04.1993 - 06.2005

Registered Dental Hygienist

Dr. Geri Ann DiFranco, Periodontist
02.1990 - 04.1993

Registered Dental Hygienist

Various General Dentist
05.1985 - 09.1989

Bachelor of Science - Psychology

Loyola University of Chicago

Certiification of Dental Hygiene - Dental Hygiene

Loyola University School Of Dentistry

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Lynn McNally