Lynn Jumes
Chicago
Summary
Dynamic Administrative Manager with a proven track record at Riverwest Smile Center, excelling in project management and contract negotiation. Adept at fostering strong provider relationships and leading teams to achieve operational excellence. Skilled in data analysis and conflict resolution, driving initiatives that enhance organizational efficiency and support strategic goals.
Overview
50
50
years of professional experience
Work History
Administrative Manager
Riverwest Smile Center
Chicago
12.1996 - 06.2025
- Provided support to departmental managers in the development of project plans and initiatives.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
Provider Relations Representative
Dental Care Plus
Chicago
01.1993 - 11.1995
- Developed and maintained strong relationships with providers by responding promptly to inquiries, resolving issues and providing ongoing support.
- Prepared reports summarizing key metrics related to provider relations activities such as number of contracts executed, average time-to-payment.
- Responded quickly and effectively to complaints from contracted providers regarding payment issues or other matters.
Sales Manager
I Magnin
Chicago
01.1990 - 07.1992
- Managed daily operations of sales department, including supervision of staff members.
Operations Manager
Michael Reese Health Plan
Chicago
07.1975 - 10.1984
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Created detailed reports on the performance of individual departments within operations.
Education
BBA - Public Administration/Health Care Adminstration
Roosevelt University
Chicago, IL05-1985
Skills
- Project management
- Contract negotiation
- Microsoft Office Suite
- Customer relationship management
- Team supervision
- Data analysis
- Conflict resolution
Timeline
Administrative Manager
Riverwest Smile Center
12.1996 - 06.2025
Provider Relations Representative
Dental Care Plus
01.1993 - 11.1995
Sales Manager
I Magnin
01.1990 - 07.1992
Operations Manager
Michael Reese Health Plan
07.1975 - 10.1984
BBA - Public Administration/Health Care Adminstration
Roosevelt University
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