lynn epps
Joliet
Summary
Demonstrated expertise in identifying process improvement opportunities through thorough analysis of existing procedures, leading to enhanced operational efficiency. Oversaw inventory management, ensuring timely ordering of supplies while maintaining compliance with organizational performance and safety standards. Provided leadership to staff, facilitating project completion within designated timelines and budgets, while fostering effective communication and conflict resolution among team members. Managed daily operations with a focus on customer satisfaction and maintained facility standards to support a productive work environment.
Overview
19
19
years of professional experience
Work History
Manager of Operations
Menards
Long Grove
05.2006 - Current
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Oversaw inventory management activities including ordering supplies as needed.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
Education
High School Diploma -
Jths
Joliet, IL05-2004
Skills
- Process improvement
- Inventory management
- Performance standards
- Project management
- Staff leadership
- Conflict resolution
- Facility maintenance
- Team building
- Safety procedures
Languages
English
Professional
Timeline
Manager of Operations
Menards
05.2006 - Current
High School Diploma -
Jths