Lynn Collins

• Resolved customer concerns through multiple communication channels such as email, chat, phone and social media.
• Providing assistance Helping customers with their queries, complaints, or issues related to products or services
• Multitasking Juggling between various tasks at once like answering customer calls, taking notes, and also keeping an eye on the incoming emails or tickets
• Time management Being able to manage time well and complete everything assigned to me according to the committed schedule

• Performed venipunctures.
• Ensured accurate and timely specimen collection.
• Answering phones
• Scheduling appointments
• Explaining treatments to patients
• Filling out billing and patient forms

Help patients with bathing, dressing, grooming, and using the bathroom.Assist patients with feeding, hydration, and mobility.Record patients' temperature, pulse, blood pressure, and oxygen saturation.Report any changes or concerns to the nursing staff.

Help nurses with procedures like wound care, injections, and catheterization. Assist patients in getting ready for medical exams or procedures.Update patients' records with vital signs, Prevent accidents, injuries, or falls by ensuring patients' safety and well-being.Keep patients' rooms, common areas, and equipment clean and sanitized.Inform supervisors or nursing staff of any potential hazards or safety concerns.

• Going into different Facilities to collect specimens
• Draw the blood samples and transport it back to laboratory or hospital for analysis
• Identify and label samples that I collect from patients