Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydia Rainey

Godfrey,IL

Summary

Dynamic professional with exceptional work ethic and focus on customer satisfaction. Experienced with cannabis retail operations, from customer service to inventory control. Utilizes leadership and teamwork to enhance store performance. Known for collaborative spirit and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Relationship Banker I

Regions Bank
12.2024 - Current
  • Cultivated strong client relationships through personalized service and proactive communication.
  • Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
  • Managed cash drawer and balanced daily transactions, maintaining accountability for financial discrepancies..
  • Managed vault security and cash ordering, ensuring compliance with industry standard and conducted regular inventory audits to maintain accurate records of stored assets.

Agent In Charge (AIC)

Cloud 9 Cannabis
04.2023 - 12.2024
  • Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
  • Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
  • Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
  • Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.

General Merchandise Expert

Target
07.2021 - 03.2023
  • Maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Facilitated efficient customer transactions at registers while prioritizing accuracy in handling cash payments and processing returns.

Education

High School Diploma -

Hazelwood Central High School
Florissant, MO
05.2020

Skills

  • Strong verbal and written communication
  • Quick to learn
  • Customer service
  • Teamwork and collaboration
  • Cash management
  • Inventory management

Timeline

Relationship Banker I

Regions Bank
12.2024 - Current

Agent In Charge (AIC)

Cloud 9 Cannabis
04.2023 - 12.2024

General Merchandise Expert

Target
07.2021 - 03.2023

High School Diploma -

Hazelwood Central High School

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Lydia Rainey