Lutece Johnson
Urbana
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
10
10
years of professional experience
Work History
Temp Worker
Express Employment
12.2015 - 03.2026
- Motivated and supported field workers completing work to increase work quality and team productivity.
- Greeted customers and offered immediate assistance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in all areas of operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Rotated through series of different stations based on team needs.
Sunland Warehouse Associate
Sunland Logistics Solutions
11.2025 - 02.2026
- Collaborated with team members to optimize workflow and enhance overall productivity in shipping operations.
- Implemented process improvements that streamlined order picking and reduced turnaround times for shipments.
- Monitored incoming shipments for quality assurance, identifying damaged goods and coordinating returns as necessary.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
FOH Team Member
Mcalistersdelifranchise
08.2022 - 04.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing orders and handling cash transactions accurately.
- Collaborated with team members to maintain cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new staff on menu offerings, service standards, and operational procedures for consistency.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and improving customer loyalty.
- Implemented best practices for hygiene and food safety compliance, ensuring adherence to health regulations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Caterpillar Warehouse Associate
Caterpillar
04.2021 - 06.2023
- Logged unit quantities and entered data into inventory database.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Sales Associate
U Top Beauty Supply
08.2017 - 08.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Acted as point of contact for internal and external customers across departments.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Built trusting relationships with customers by making personal connections.
Bartending
Midwest Bartenders School
09.2019 - 04.2020
- Served drinks and prepared specialty beverages.
- Handled inventory of beverage supplies, rotating products based on shipments, ordering more supplies and keeping detailed records.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Backed up cashier staff to process customer orders and payments.
- Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
- Managed intoxicated guests and followed alcohol awareness procedures.
- Provided bar services for numerous public and private events.
Education
Cosmetology
Regency Beauty Institute
Champaign, ILSome College (No Degree) - Medical Assisting
Ultimate Medical Academy - Clearwater
Clearwater, FLGED -
Parkland College
Champaign, IL06.2009
Skills
- People skills
- Planning
- Leadership
- Reliable and trustworthy
- Critical thinking
- Communication
Timeline
Sunland Warehouse Associate
Sunland Logistics Solutions
11.2025 - 02.2026
FOH Team Member
Mcalistersdelifranchise
08.2022 - 04.2025
Caterpillar Warehouse Associate
Caterpillar
04.2021 - 06.2023
Bartending
Midwest Bartenders School
09.2019 - 04.2020
Sales Associate
U Top Beauty Supply
08.2017 - 08.2020
Temp Worker
Express Employment
12.2015 - 03.2026
Cosmetology
Regency Beauty Institute
Some College (No Degree) - Medical Assisting
Ultimate Medical Academy - Clearwater
GED -
Parkland College