Overview
Work History
Education
Skills
Programssoftware
Timeline
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Lupita Ramos-Lopez

Montgomery,IL

Overview

4
4
years of professional experience

Work History

Executive Assistant

W. W. Grainger
08.2023 - Current
  • Manage 5 executive calendars, schedule meetings & appointments and coordinate travel arrangements to optimize time
  • Handle confidential information with discretion, partnering with leaders as appropriate
  • Oversee the Communications inbox by efficiently directing emails to the relevant teams and ensuring prompt responses to inquiries
  • Serve as the primary point of contact for general department inquiries, providing customer service and ensuring all incoming requests (emails, phone calls, visitors) are prioritized and completed
  • Coordinate communications for the Facilities team by engaging with business partners to plan and execute messaging and a weekly newsletter
  • Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
  • Support onboarding of new employees, ensuring smooth transition into company culture and workflow
  • Collaborate on special projects to improve overall business operations within the organization
  • Continuously develop new processes to adapt to the evolving needs of the organization
  • Support budget management by monitoring expenses and providing regular detailed reports to executives
  • Oversee the management of 10 external vendor contract renewals, including annual purchase orders and processing regular invoices

Event Coordinator

Discover Partners Institute (DPI) University of Illinois System
05.2021 - 08.2023
  • Coordinate with the Communications and Marketing team to schedule and create social media content for Twitter and LinkedIn pages
  • Create images, write copy and schedule posts on Hootsuite
  • Respond to incoming communication requests and reach out to team members when content is needed
  • Lead internal communication projects by creating forms and documents to maintain accurate progress reports and coordinate with team members on compiling necessary data
  • Liaison for event coordination – reserve rooms, send email blasts, order catering, coordinate with other teams to ensure smooth turnout, coordinate schedules & timelines and manage support staff
  • Coordinate Zoom webinars – manage event registration, email blasts, event marketing, create e-invites and schedule practice runs
  • Manage the office’s 6 student workers by assigning their daily tasks, creating their monthly schedules and having them oversee event support
  • Lead interviews and training for new student workers
  • Assist with general office management: place supply orders, complete expense reports and give critical feedback on continuous improvement for office procedures
  • Establish positive relationships with clients, ensuring their needs were met throughout the event planning process
  • Streamlined vendor selection and negotiation, ensuring high-quality services while adhering to budget constraints

Education

Bachelor of Liberal Arts and Sciences - Communications

University of Illinois At Chicago
Chicago, IL
05.2021

Skills

  • Social Media Management
  • Employee Management
  • Copywriting
  • Customer Service-oriented
  • Budget handling
  • Relationship building

Programssoftware

  • WordPress
  • Mailchimp
  • Hootsuite
  • Webtools
  • Canva
  • Jaggaer

Timeline

Executive Assistant

W. W. Grainger
08.2023 - Current

Event Coordinator

Discover Partners Institute (DPI) University of Illinois System
05.2021 - 08.2023

Bachelor of Liberal Arts and Sciences - Communications

University of Illinois At Chicago

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Lupita Ramos-Lopez