Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Guadalupe Ochoa

Chicago

Summary

Driven psychology graduate, currently pursuing my Master’s in Forensic Psychology. Passionate about the intersection of mental health and the legal system. Experienced in research, counseling concepts, and forensic applications, with projects on early childhood education and military mental health. Dedicated to working with justice-involved youth and families, combining psychological insight with advocacy to promote rehabilitation and well-being.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Youth Care Specialist

SitterCity
01.2022 - Current
  • Delivered consistent care and supervision for two children, fostering a safe and supportive environment that encouraged healthy social and emotional development.
  • Coordinated daily routines, including school drop-offs, extracurricular activities, and structured play, ensuring smooth transitions and reliable support for both children and parents.
  • Applied skills in conflict resolution, behavioral guidance, and emotional support, leading to improved problem-solving, cooperation, and communication between siblings.
  • Demonstrated strong organizational and time management abilities by balancing schedules, responsibilities, and safety across multiple settings.

Household Support Specialist

SitterCity
09.2023 - Current
  • Promoted safe, structured, and supportive home environments tailored to family needs.
  • Built trust with clients by demonstrating reliability, integrity, and discretion while working independently in private residences.
  • Adapted to diverse family systems and dynamics, strengthening interpersonal awareness and cultural sensitivity.
  • Applied organization and time-management skills to meet specific requests, supporting families’ routines and overall well-being.

Shift Leader

Dunkin' Donuts
06.2021 - 10.2024
  • Supervised daily store operations by leading shifts, delegating tasks, and maintaining a collaborative and positive work environment.
  • Delivered high-quality customer service by managing orders efficiently, de-escalating conflicts, and resolving customer concerns with professionalism and empathy.
  • Handled shift transitions, cash management, and end of day reporting with accuracy and accountability, ensuring compliance with company standards.
  • Trained and supported new team members, fostering skill development, teamwork, and consistent performance across shifts.
  • Applied strong interpersonal communication, problem-solving, and stress management skills to maintain efficiency during high volume periods.

Education

Bachelor of Science - Psychology

Saint Xavier University
Chicago, IL
05-2025

Master of Science - Forensic Psychology

The Chicago School of Professional Psychology
Chicago, IL
08-2027

Skills

  • Emotional Intelligence
  • Stress Management
  • Conflict Resolution
  • Leadership
  • Communication
  • Professional Ethics

Certification

  • Domestic violence training
  • Social and Behavioral Responsible Conduct of Research CITI
  • Gang victim, Witness and Survivor Services

Timeline

Household Support Specialist

SitterCity
09.2023 - Current

Youth Care Specialist

SitterCity
01.2022 - Current

Shift Leader

Dunkin' Donuts
06.2021 - 10.2024

Bachelor of Science - Psychology

Saint Xavier University

Master of Science - Forensic Psychology

The Chicago School of Professional Psychology

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Guadalupe Ochoa