Luke Workman
Alton,IL
Summary
Dynamic professional with a proven track record at Imo's Pizza, excelling in customer service and team leadership. Demonstrated ability to enhance customer satisfaction and resolve disputes efficiently. Skilled in time management and [Programming language], ensuring high-quality service delivery and productivity. Actively contributed to community service through the Food Bank, showcasing strong decision-making and organizational skills.
Overview
13
13
years of professional experience
Work History
Manager/Driver/Food Prep/Customer Service
Imo's Pizza
01.2015 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered exceptional customer service, addressing guest concerns promptly and professionally.
Volunteer
Food Bank
01.2012 - 01.2015
- Ran a weekly route to pick up donations.
- Maintained clean, neat, and operational facilities to serve program needs.
- Stocked and distributed supplies.
Education
Associate of Science - Engineering
Lewis And Clark Community College
Godfrey, IL05-2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- [Programming language] proficiency
Timeline
Manager/Driver/Food Prep/Customer Service
Imo's Pizza
01.2015 - 12.2024
Volunteer
Food Bank
01.2012 - 01.2015
Associate of Science - Engineering
Lewis And Clark Community College
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