Luke Lindstrom
Chicago
Summary
Dedicated and personable with 5+ of experience delivering high-quality support in fast-paced environments. Skilled in handling multi-channel communications—including phone, email, and live chat—while maintaining professionalism and empathy. Proven ability to resolve customer inquiries, manage escalations, and build strong client relationships that drive satisfaction and retention. Strong skills in data entry, organization, and problem-solving. Adept at balancing efficiency with customer care to consistently exceed service level goals and contribute to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kokua Education
02.2025 - 06.2025
- Led classroom instruction and facilitated daily learning activities, ensuring lesson continuity in the absence of the primary teacher.
- Provided academic support by answering student questions, clarifying material, and reinforcing understanding to improve learning outcomes.
- Maintained classroom management by keeping students on task, encouraging participation, and promoting a positive learning environment.
Yoga Instructor
Multiple locations at gyms/yoga studios within Chicago
03.2018 - 03.2025
- Lead clients through grounding, relaxing yoga classes.
- Teach vinyasa, and power yoga style classes.
Media Assistant
Czubin Industries
09.2024 - 01.2025
- Researched products and developed engaging, accurate, and SEO-friendly online listings to enhance brand visibility and drive sales for Czubin Industries.
- Created and managed digital products with attention to detail, ensuring consistency, accuracy, and professionalism with all product listings.
- Successfully managed time and priorities in a fully remote environment, demonstrating strong organizational and communication skills.
Flexologist
Stretch Lab
06.2023 - 06.2024
- Provided science-based, assisted stretches to improve client mobility.
- Promoted and sold new memberships by applying sales techniques and delivering excellent customer service.
- Supported client retention by building strong relationships, addressing concerns with professionalism, and ensuring a positive member experience.
- Consistently met or exceeded sales goals while maintaining high customer satisfaction ratings.
Education
Bachelors of Science - Psychology
Loyola University of Chicago
Chicago, IL08.2020
Skills
- Adaptable
- Relationship building and management
- Attention to detail
- Time management
- Verbal and written communication
- Multitasking
- MS office
- Conflict Resolution
- Data Entry
Certification
Transforming the Experience-Based Brain - 92 hours
Timeline
Substitute Teacher
Kokua Education
02.2025 - 06.2025
Media Assistant
Czubin Industries
09.2024 - 01.2025
Flexologist
Stretch Lab
06.2023 - 06.2024
Yoga Instructor
Multiple locations at gyms/yoga studios within Chicago
03.2018 - 03.2025
Bachelors of Science - Psychology
Loyola University of Chicago
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