Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Luis Ferreira

Bourbonnais

Summary

Motivated student eager to leverage educational background in a professional setting. Demonstrates strong technical skills in software and applications, adept at managing challenging tasks efficiently. Proven ability to prioritize and manage time effectively to meet deadlines.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Material Handler

Warehouse Services Inc.
Wilmington
03.2025 - Current
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Inspected materials for any damages or defects upon receipt.
  • Operated forklifts, pallet jacks, and other material handling equipment.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.

Shift Leader

Dunkin' Donuts
Kankakee
10.2020 - 02.2025
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Education

Associate of Applied Science - HVAC

Kankakee Community College
Kankakee, IL
08-2026

Skills

  • HVAC maintenance
  • Troubleshooting systems
  • Installation techniques
  • Safety regulations
  • Customer service
  • Equipment operation
  • OSHA 10 hour certification
  • HVAC troubleshooting
  • First aid and CPR certified
  • Warehouse picking
  • Certified forklift operator
  • Commercial installation

Languages

English
Professional
Spanish
Professional

Accomplishments

  • I received a pell grant for having As and Bs

Certification

  • I received the Low GWP Refrigerant Safety: A2L Refrigerants (mildly Flammable certificate. May 6 2025

Timeline

Material Handler

Warehouse Services Inc.
03.2025 - Current

Shift Leader

Dunkin' Donuts
10.2020 - 02.2025

Associate of Applied Science - HVAC

Kankakee Community College

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Luis Ferreira