Luis Dominguez
Bloomington,IL
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
01.2024 - Current
- Conducted regular patrols, identifying and addressing potential security risks proactively.
- Assisted in emergency response planning and execution during critical situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Production Control
Rivian
03.2022 - 11.2024
- Trained new employees on safe forklift operation and warehouse protocols.
- Transported goods between warehouse locations & main building according to shipment and storage needs.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Managed inventory control using warehouse SAP system to track stock levels.
Department Manager
Buffalo Wild Wings
06.2016 - 12.2021
- Ran interviews with potential employees & orientations with new hires
- Supervised daily operations to maintain high standards of food quality and customer service.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Correctly calculated inventory and ordered appropriate supplies.
Dock Clerk
Amazon
08.2018 - 07.2019
- Oversaw dock operations, ensuring compliance with safety protocols and efficient cargo handling.
- Coordinated inbound and outbound shipments, optimizing scheduling for timely deliveries.
- Monitored inventory levels and conducted regular audits to maintain accuracy in stock management.
Lead
WHOLE FOODS WAREHOUSE
05.2018 - 11.2018
- Worked effectively in fast-paced environments.
- Supervised team members, providing training on safety protocols and best practices.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Operated forklifts to transport materials efficiently within warehouse environment.
Lead
SIX FLAGS GREAT AMERICA
05.2014 - 11.2016
- Opening and closing duties in multiple locations
- Trained new cashiers on procedures and customer service standards.
- Resolved guest inquiries and complaints, maintaining positive visitor experiences throughout the park.
- Processed customer transactions efficiently using point-of-sale systems.
Education
HIGH SCHOOL DIPLOMA -
WAUKEGAN HIGH SCHOOL
05.2016
Skills
- Forklift operation
- Shipping and receiving
- Warehouse operations
- Attention to detail
- Problem-solving
- Inventory Management
- Quality control
- Punctual and dependable
- Customer service
- Team leadership
- Verbal and written communication
- Employee onboarding
- Order preparation
- Security guard license
Certification
Forklift Certification
Languages
English - Fluent
Bilingual
Spanish - Fluent
Timeline
Security Officer
Allied Universal
01.2024 - Current
Production Control
Rivian
03.2022 - 11.2024
Dock Clerk
Amazon
08.2018 - 07.2019
Lead
WHOLE FOODS WAREHOUSE
05.2018 - 11.2018
Department Manager
Buffalo Wild Wings
06.2016 - 12.2021
Lead
SIX FLAGS GREAT AMERICA
05.2014 - 11.2016
HIGH SCHOOL DIPLOMA -
WAUKEGAN HIGH SCHOOL