Lucia Ferrel
Bolingbrook
Summary
Dynamic and results-driven leader with 6+ years of experience in operations, resource management, and cross-functional coordination within both corporate and military environments. Proven track record of leading diverse teams, executing high-impact programs, and managing multimillion-dollar assets with zero loss. Adept at building strong relationships with stakeholders, driving process improvement, and supporting inclusive team cultures. Excels in fast-paced environments requiring strategic planning, communication, and leadership excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator (Operations)
Agiliti Health
01.2024 - Current
- Coordinate nationwide scheduling of lasers, ultrasounds, and certified technicians for hospital surgical teams.
- Manage logistics, resource allocation, and real-time support to ensure uninterrupted clinical operations.
- Serve as primary communication point between internal teams, technicians, and healthcare partners.
- Maintain detailed operational documentation while ensuring accuracy, compliance, and timely response.
- Build strong working relationships and deliver solutions in a fast-paced, high-volume environment.
Paid-On-Call Firefighter
Warrenville Fire Protection District
01.2023 - 12.2023
- Supported emergency response operations including fire suppression, rescue, and safety procedures.
- Collaborated with diverse teams under high-pressure conditions requiring discipline, communication, and rapid decision-making.
Operations Chief & Motor Transport Operator
UNITED STATES MARINE CORPS
04.2019 - 03.2023
- Oversaw $1M+ in sensitive equipment with zero loss over two years.
- Managed transportation and oversight of $2M+ in assets across 1,500+ miles of operational environments.
- Supervised, trained, and mentored 30+ Marines, fostering readiness, accountability, and performance.
- Facilitated weekly briefs to senior leaders and developed strategic recommendations.
- Coordinated governance requirements and monthly inspections for $5M+ in property.
- Delivered 100+ written maintenance guides, logs, and reports ensuring accuracy and compliance.
- Led 50+ ground and vehicle patrols with a focus on safety and mission execution.
- Developed training plans for 50+ personnel.
- Awarded Top 10% Leadership Performance twice.
Dental Assistant
Elite Dental Specialist
01.2018 - 01.2019
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Dunkin Donuts Manager
Dunkin Donuts & Baskin Robbins
2016 - 01.2019
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Bachelor of Business Administration -
Western Governors University
Skills
- Program & Project Management
- Leadership & Team Development
- Stakeholder Engagement
- DEI & Culture-Building Support
- Cross-Functional Communication
- Operations & Logistics Management
- Governance & Compliance Oversight
- Training, Mentorship & Coaching
- Problem Solving & Strategic Planning
- Data, Reporting & Documentation
Certification
- Lean Six Sigma Yellow Belt
- SERE Training
- Military Leadership Courses
Languages
English
Spanish
Timeline
Scheduling Coordinator (Operations)
Agiliti Health
01.2024 - Current
Paid-On-Call Firefighter
Warrenville Fire Protection District
01.2023 - 12.2023
Operations Chief & Motor Transport Operator
UNITED STATES MARINE CORPS
04.2019 - 03.2023
Dental Assistant
Elite Dental Specialist
01.2018 - 01.2019
Dunkin Donuts Manager
Dunkin Donuts & Baskin Robbins
2016 - 01.2019
Bachelor of Business Administration -
Western Governors University