Lucia Fernandez Mato
Naperville
Summary
Dynamic and detail-oriented professional with experience at Costco Wholesale, excelling in customer service and efficient transaction management. Proficient in laboratory techniques and data management, I leverage strong communication and teamwork skills to enhance operational success. Committed to maintaining high standards of quality and safety in all tasks.
Overview
7
7
years of professional experience
Work History
Cashier/ Cashier's Assistant / Optical Clerk
Costco Wholesale
Naperville
05.2020 - Current
- Operated cash registers efficiently during high-traffic periods, ensuring accurate transactions and minimizing wait times.
- Supported cashiers by packing customer purchases, assisting with loading heavy or bulky items, and maintaining a clean and organized checkout area.
- Provided friendly and efficient customer service, addressing inquiries and ensuring a seamless checkout experience.
- Contributed to maintaining high standards of safety, cleanliness, and professionalism.
- Measured and recorded precise pupillary distances for optical fittings, ensuring technical accuracy.
- Organized and managed detailed order records for prescription glasses and contact lenses.
- Provided basic technical adjustments and repairs to eyewear.
Veterinary Assistant
C-VET Animal Hospital
Naperville
05.2020 - 11.2020
- Collected, prepared, and analyzed laboratory samples (blood, urine, feces) for diagnostic testing.
- Maintained sterile environments and prepared surgical instruments according to safety protocols.
- Maintained hospital cleanliness.
- Documented patient records and reported information to veterinary professionals.
- Provided patient care and customer service.
- Went over the patient's office visits with the owners.
Kennel Assistant
Naperville Veterinary Clinic
Naperville
06.2018 - 11.2018
- Assisted in monitoring recovery for animals post-surgery, reporting health indicators to supervisors.
- Maintained cleanliness of the hospital and kennels.
- Provided daily exercise, food, and other necessities for the animals.
Education
Baccalaureate's Degree - Biology
Benedictine University
Lisle, IL01-2025
Certificate - Veterinary Assistance
College of DuPage
Glen Ellyn, IL01-2020
Skills
- Laboratory Techniques: Cellular biology, microbiology, organic chemistry, instrumental analysis
- Instrument Operation: Centrifuges, spectrophotometers, microscopes
- Quality Control: Sample preparation, quality assurance, calibration, troubleshooting
- Data Management: Data analysis, accurate documentation, Microsoft Office
- Soft Skills: Attention to detail, critical thinking, teamwork, communication, interpersonal skills
Languages
Spanish
Full Professional
Finnish
Professional
References
References available upon request.
Timeline
Cashier/ Cashier's Assistant / Optical Clerk
Costco Wholesale
05.2020 - Current
Veterinary Assistant
C-VET Animal Hospital
05.2020 - 11.2020
Kennel Assistant
Naperville Veterinary Clinic
06.2018 - 11.2018
Baccalaureate's Degree - Biology
Benedictine University
Certificate - Veterinary Assistance
College of DuPage
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