Olivia Schramm
Sycamore
Summary
Retail management professional with a strong background in merchandising, business analysis, and client experience. Passion for fashion drives the ability to translate business insights into impactful merchandising decisions that optimize product performance, elevate visual presentation, and foster meaningful customer connections. Proven leadership skills combined with a collaborative approach to team development consistently deliver results in fast-paced retail environments.
Overview
6
6
years of professional experience
Work History
Assistant Manager
EVEREVE
Oak Brook, IL
07.2023 - Current
- Lead and motivate the team through the company's values, strong communication, and a culture of collaboration and accountability.
- Drive results by analyzing KPIs, leading to strategic insights that enhanced performance and exceeded our yearly sales plan over 3%.
- Oversee team-collaboration in curating-on trend, personalized Trendsend boxes, ensuring styling excellence, and driving business growth to double at our location.
- Implement visual merchandising standards and strategic product placement to drive sales while ensuring accurate inventory levels and timely stock replenishment.
- Supported recruitment and training of new employees to uphold high operational standards and service quality.
- Resolve customer concerns promptly to ensure satisfaction and loyalty.
Stylist
EVEREVE
Glenview, IL
11.2022 - 06.2023
- Cultivated a loyal clientele through personalized styling experiences.
- Analyzed in-store inventory and curated fashion-forward looks to align with contemporary trends.
- Surpassed monthly sales target of $40,000 through strategic client engagement.
Merchandiser
Macy's
Portage, MI
09.2020 - 08.2022
- Executed product placement, inventory replenishment, and organization to maintain a visually appealing and customer-ready sales floor.
- Assisted with inventory management by receiving and processing new merchandise shipments then unpacking, tagging, and preparing products for the sales floor.
- Collaborated with leadership to implement effective floor moves and promotional events while ensuring compliance with company guidelines and brand standards.
- Maintained organization of back stock areas to improve efficiency in product retrieval and replenishment process.
- Delivered excellent customer service by assisting customers and maintaining a welcoming shopping environment.
Recruiter
Macy's
Portage, MI
10.2021 - 12.2021
- Oversaw social media strategy for store location, driving engagement initiatives.
- Organized and facilitated in-person recruiting events to enhance candidate engagement.
- Spearheaded development and design of comprehensive marketing materials and flyers for recruitment initiatives.
Education
Bachelor of Science - Fashion Merchandising, Marketing
Western Michigan University
Kalamazoo, MI04-2022
Skills
Team Leadership
Problem Solving
Communication
Visual Merchandising
Client Relationship Management
KPI Analysis
Timeline
Assistant Manager
EVEREVE
07.2023 - Current
Stylist
EVEREVE
11.2022 - 06.2023
Recruiter
Macy's
10.2021 - 12.2021
Merchandiser
Macy's
09.2020 - 08.2022
Bachelor of Science - Fashion Merchandising, Marketing
Western Michigan University