Love Hobbs
Peoria
Summary
Dynamic and results-driven professional with extensive experience in cash handling and team leadership at Dollar Tree. Proven track record in training staff and enhancing operational efficiency. Skilled in issue resolution and maintaining compliance with health and safety standards, fostering a positive customer experience while driving organizational growth.
Overview
2022
2022
years of professional experience
Work History
Head Cashier\ Supervisor
Dollar Tree
08.2021 - 12.2021
- Supervised daily cash operations and ensured accurate transaction processing.
- Trained and mentored new cashiers on customer service and register procedures.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted with inventory management by tracking stock levels at the register.
Head Cashier/ Supervisor
Salvation Army Thrift Store
10.2015 - 02.2018
- Supervised daily cash handling operations, ensuring accuracy and compliance with policies.
- Trained team members on cash register procedures and customer service best practices.
- Managed transaction processing, resolving discrepancies efficiently to maintain financial integrity.
- Assisted in implementing inventory tracking systems to enhance efficiency and reduce errors.
Crew Trainer
Mcdonalds
08.2011 - 05.2013
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with health and safety regulations during food preparation and service.
- Monitored crew performance to maintain high-quality service and product standards.
- Developed training materials to enhance onboarding processes for new hires.
Collections Supervisor
Lubeke Baker& Associates
2000 - 2008
- Oversaw daily operations of collections team, ensuring compliance with company policies.
- Developed and implemented training programs to enhance staff performance and productivity.
- Analyzed collection processes, identifying areas for efficiency improvements and cost reduction.
- Managed dispute resolution with clients, fostering positive relationships and enhancing customer satisfaction.
Education
Bachelor of Science - Criminal Justice
Strayer University
Virginia Beach, VA09-2026
Associate of Arts - Sociology
Richland Community College
Decatur, IL05-2022
Skills
- Organizational growth
- Motivational skills
- Cash handling expertise
- Health and safety compliance
- Cross-selling strategies
- Team leadership
- Attention to detail
- Verbal and written communication
- Issue resolution
- Staff training
Accomplishments
- Supervised team of 20 staff members.
Timeline
Head Cashier\ Supervisor
Dollar Tree
08.2021 - 12.2021
Head Cashier/ Supervisor
Salvation Army Thrift Store
10.2015 - 02.2018
Crew Trainer
Mcdonalds
08.2011 - 05.2013
Collections Supervisor
Lubeke Baker& Associates
2000 - 2008
Bachelor of Science - Criminal Justice
Strayer University
Associate of Arts - Sociology
Richland Community College
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