Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lourdes Pardo-Vega

Chicago

Summary

Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Alden Lincoln Park
Chicago
01.2025 - Current
  • Assisted residents with daily living activities and personal hygiene.
  • Provided compassionate support and companionship to residents.
  • Maintained cleanliness and organization in resident living areas.
  • Documented care provided in resident records accurately.
  • Collaborated with team members to ensure quality care for residents.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Responded quickly to emergency situations involving sudden illness or injury.

Small Business

Myself
Chicago
01.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to problems.

Education

GED -

Richard J Daley College
Chicago
06-2024

Skills

  • Patient care documentation
  • Elderly care
  • Patient observation
  • Effective communication
  • Compassionate care
  • Team collaboration
  • Customer service
  • Family support and assistance
  • Electronic charting
  • Microsoft Office
  • Data entry
  • Appointment scheduling
  • Telephone etiquette
  • Time management
  • Problem solving
  • Fluent in English and Spanish
  • Calendar management
  • Effective planning

Certification

  • Certified Nursing Assistant

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Certified Nursing Assistant

Alden Lincoln Park
01.2025 - Current

Small Business

Myself
01.2021 - Current

GED -

Richard J Daley College

Similar Profiles

CREATE PROFILE
Lourdes Pardo-Vega