Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Louise "Lulu" Norada

Chicago

Summary

I am experienced in food hospitality with a solid background in customer service, cleanliness as well as food preparation. I am very well versed in time management and teamwork, as well as the ability to adapt to highly active and stressful environments while still giving top quality service! I am a very charismatic and friendly person, eager to learn and hone my abilities to be successful in whatever I do.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Boba Barista

Artic Spoon
Wheeling
05.2024 - 06.2025
  • Maintained cleanliness and organization of workstations and equipment.
  • Assisted customers with menu selections and answered product inquiries.
  • Operated cash register and processed customer transactions efficiently.
  • Followed health and safety guidelines during food preparation and service.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Stocked supplies and monitored inventory levels for timely replenishment.
  • Engaged with customers to create a welcoming atmosphere in the shop.
  • Operated cash register to process payments from customers.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Greeted customers and answered questions about menu items.
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Received orders via phone or online platforms for pickup or delivery services.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.
  • Verified that all equipment was functioning properly prior to opening shift.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.

Cashier

Raising Cane's
Arlington Heights
09.2024 - 01.2025
  • Processed customer transactions efficiently at a busy retail store.
  • Handled cash, credit, and gift card payments accurately and securely.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of the checkout area consistently.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Resolved customer issues professionally and promptly to enhance satisfaction.
  • Monitored inventory levels and restocked supplies as needed.
  • Adhered to company policies for cash handling and security protocols effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Bachelor of Science - Pre-Nursing (Integrated Health Sciences)

University of Illinois At Chicago
Chicago, IL
05-2029

High School Diploma -

Adlai E Stevenson High School
Lincolnshire, IL
05-2025

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Time management
  • Health and safety compliance
  • Cash handling
  • Inventory management
  • Drink preparation expertise
  • Order accuracy assurance
  • Cash handling proficiency
  • Food safety
  • Cleanliness and organization
  • Positive attitude display
  • Strong work ethic
  • Flexible schedule availability
  • Adaptability in Fast-paced environments
  • Decision making aptitude
  • Efficient time management
  • POS system operation
  • Calm demeanor
  • Multitasking and organization
  • Active listener
  • Clear communication
  • Positive and professional
  • Speedy and efficient
  • Dining room maintenance
  • Opening and closing coordination
  • Exceptional customer service
  • Safe food handling
  • POS systems
  • Order taking
  • New hire training
  • Cleanliness

Certification

  • Food Handler Certification
  • Drivers License

Affiliations

  • Babysitting
  • Volleyball
  • Drawing
  • Doing commissions
  • Pet-sitting

Languages

Tagalog
Full Professional

Timeline

Cashier

Raising Cane's
09.2024 - 01.2025

Boba Barista

Artic Spoon
05.2024 - 06.2025

Bachelor of Science - Pre-Nursing (Integrated Health Sciences)

University of Illinois At Chicago

High School Diploma -

Adlai E Stevenson High School

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Louise "Lulu" Norada