Summary
Overview
Work History
Education
Skills
Timeline
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Louis Naphin

Chicago

Summary

Recent college graduate with a B.A. in political science from the University of Denver. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Hockey Coach

Joy Burns Arena - Bernadette Tynan
Denver
09.2022 - 08.2025
  • Provided guidance to younger players on how best to achieve success.
  • Participated in professional development activities related to coaching.
  • Evaluated player's performance and provided feedback on areas of improvement.
  • I worked as a learn-to-skate/learn-to-play coach for the past three years, since September of 2022.
  • After the first year, I started coaching a youth team for the Junior Pioneers Hockey program as an assistant/defenseman coach for a U10 Rec team (2023-24).
  • This past year (2024-2025), I moved up to a head coaching position for a U12 Rec team for the Junior Pioneers.
  • Instructed players on proper technique, positioning, and strategy during drills.
  • Encouraged teamwork, sportsmanship, and respect among players.

Intern

RJO'Brien
Chicago
06.2024 - 08.2024
  • Maintained organized records of all client interactions in the company database.
  • Assisted in creating client onboarding materials and presentations.
  • Provided customer service support to clients via phone and email.
  • Participated in weekly team meetings to discuss progress towards goals and objectives.
  • On call for every member of the Client Services department for any issue or project they needed assistance with.
  • My co-intern and I would work together on projects our department supervisor had planned for us to do during the summer.

Server

Five Guys Burger And Fries
Downers Grove
05.2021 - 08.2021
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Marina Staff Member

Boat Sport Marina
Eagle River
05.2018 - 08.2018
  • Coordinated with other staff members to complete tasks efficiently.
  • Assisted customers with boat launching and retrieval procedures.
  • Organized reservations for slip rentals and mooring services.
  • Assisted with special events held at the marina such as fishing tournaments or regattas.
  • Trained new staff members on proper safety protocols when handling vessels in port.
  • Conducted regular maintenance checks on vessels in the marina.
  • Inspected vessels prior to departure from the marina to ensure they met safety standards.
  • Cleaned, maintained, and organized the marina grounds and facilities.

Education

Bachelor of Arts - Political Science

University of Denver
Denver, CO
06-2025

Skills

  • Customer service
  • Team building
  • Project management
  • Effective communication
  • Data organization
  • Team management
  • Practice planning and management
  • Organizational skills
  • Public speaking
  • Strong interpersonal skills
  • Collaboration and teamwork
  • Multitasking Abilities

Timeline

Intern

RJO'Brien
06.2024 - 08.2024

Hockey Coach

Joy Burns Arena - Bernadette Tynan
09.2022 - 08.2025

Server

Five Guys Burger And Fries
05.2021 - 08.2021

Marina Staff Member

Boat Sport Marina
05.2018 - 08.2018

Bachelor of Arts - Political Science

University of Denver

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Louis Naphin