Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorna Sullivan

ORLAND PARK

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Target
09.2017 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Human Resources Management

University of Illinois At Chicago
Chicago, IL
12.2023

Associate of Arts - Liberal Arts And Sciences

Moraine Valley Community College
Palos Hills, IL
05.2020

Skills

  • Order Processing
  • Customer Service
  • Conflict Resolution
  • Cash Register Operation
  • Self-Checkout Assistance
  • Product Promotions
  • Teamwork
  • Stocking and Receiving
  • Product Merchandising
  • Fitting Room Maintenance
  • Teamwork and Collaboration

Timeline

Retail Sales Associate

Target
09.2017 - Current

Bachelor of Science - Human Resources Management

University of Illinois At Chicago

Associate of Arts - Liberal Arts And Sciences

Moraine Valley Community College

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Lorna Sullivan