Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori DeGuzman

Chicago,IL

Summary


Experienced, customer-centric leader with over 25 years of success in luxury retail and beauty. Proven ability to drive multimillion-dollar sales, expand market share, and inspire high-performing teams through behavioral coaching and compassionate leadership. Known for delivering results through vendor collaboration, local partnerships, and continuous improvement. Seeking a field support role (District Trainer, Area Manager, Account Executive) in luxury beauty or customer-focused industries.




Overview

24
24
years of professional experience

Work History

Department Manager

Bloomingdale's
04.2019 - Current
  • Lead $10M in direct sales and influence $70M in total store volume through strategic leadership and customer engagement.
  • Manage and develop 40 direct reports, coaching key sales-driving behaviors: presence, connection, product knowledge, and growth mindset.
  • Cultivate vendor partnerships, driving +40% sales growth through spa eventing and quarterly beauty activations.
  • Champion behavioral leadership and continuous learning, resulting in consistent year-over-year sales growth and elevated company rank.
  • Foster local brand awareness through partnerships with hotels, boutiques, and community businesses.

Senior GM

Ulta Beauty
06.2009 - 04.2019


  • Oversaw $5–10M in sales, leading 3 selling managers and 25 associates with a focus on customer-centric selling behaviors.
  • Balanced operational excellence with front-of-house engagement, ensuring seamless customer experience.
  • Spearheaded hiring and onboarding, contributing to district-wide training initiatives.
  • Successfully opened 3 new store locations, partnering with corporate and field teams on merchandising, training, and grand openings.
  • Managed salon operations with 8 direct reports, growing awareness and volume through cross-functional beauty collaboration.
  • Recognized as top leader for new store training and awarded for market share expansion.


Department Manager, Sr. GM, Associate Buyer

Linens N Things
12.2001 - 11.2008
  • Advanced through multiple leadership roles, culminating in senior-level management and buying responsibilities.
  • Led 25-50 associates throughout various roles, and successfully developed over 20+ associates into advanced roles.
  • Led store operations, team development, and merchandising strategies across multiple locations. Significantly impacting operational audit scores to top tier results in the company.
  • Played a key role in regional performance improvement and customer satisfaction initiatives. Improving NPS score to top 2 in the region.

Education

Human Resources Development

Northeastern Illinois University
Chicago, IL

Skills

  • Behavioral Coaching & Development
  • Inspirational Team Building
  • Event Strategy & Vendor Collaboration
  • Training & Onboarding expert
  • Field support/multi unit management

Timeline

Department Manager

Bloomingdale's
04.2019 - Current

Senior GM

Ulta Beauty
06.2009 - 04.2019

Department Manager, Sr. GM, Associate Buyer

Linens N Things
12.2001 - 11.2008

Human Resources Development

Northeastern Illinois University

Similar Profiles

CREATE PROFILE
Lori DeGuzman