Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Loretta Hickey

Greenup

Summary

Dynamic tax preparer with a proven track record at Judith May, excelling in income tax preparation and document organization. Recognized for enhancing client satisfaction through meticulous attention to detail and confidentiality. Skilled in local, state, and federal tax returns, while fostering trust and loyalty among clients through effective communication and support.

Overview

42
42
years of professional experience

Work History

Tax Preparer

Judith May
01.2023 - 04.2025
  • Assisted clients with tax document preparation and organization for timely submissions.
  • Learned tax software systems to ensure accurate data entry and processing.
  • Supported the review of client financial information to identify potential deductions.
  • Collaborated with team members to streamline workflow processes and enhance efficiency.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.

Department Manager

Whitmore Ace Hardware
04.1983 - 01.1993
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Increased customer satisfaction with proactive issue resolution strategies.

Education

Ashford University
San Diego, CA
05-2014

GED -

Wilmington High School
Wilmington, Il
01-1969

Skills

  • Organization skills
  • Document preparation
  • Income tax preparation
  • Local, state, and federal tax returns

Languages

English
Native or Bilingual

Timeline

Tax Preparer

Judith May
01.2023 - 04.2025

Department Manager

Whitmore Ace Hardware
04.1983 - 01.1993

Ashford University

GED -

Wilmington High School

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Loretta Hickey