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Dynamic professional with extensive experience at Kotak Mahindra Bank Limited, recognized for enhancing customer loyalty and driving bank profitability through exceptional client relationship management and financial reconciliations. Proven ability to multitask and organize effectively, showcasing expertise in document preparation and client engagement. Proficient in utilizing MS Office and banking software to optimize operational efficiency and elevate service standards.

ECBA-certified professional pursuing MBA in Business Analysis. Led market analysis and strategic planning initiatives, resulting in significant revenue growth and improved stakeholder engagement. Demonstrated expertise in operational excellence and customer satisfaction through effective leadership and decision-making.


  Strong communication and conflict resolution skills with a client-focused approach
  Experienced in handling inquiries, providing solutions, and ensuring customer satisfaction
  Adaptable, detail-oriented, and committed to delivering excellent client experiences


I completed my Bachelor of Commerce (International Business) with strong grades (GPA 3.281) and currently work with Australian clients in finance, logistics, and strategic support. I now want to pursue a Master's degree in Canada – a country known for excellence in international trade, business innovation, and AI-driven strategy. Canada offers world-class programs that align with my goal to combine global business knowledge with emerging technologies like Artificial Intelligence. By studying in Canada, I will gain advanced skills in global trade strategy, cross-border business management, and AI applications in business – skills that are highly valued in today's international market. After completing my studies, I plan to return to Sri Lanka and apply this knowledge to help local businesses expand globally, just as I currently support Australian companies from my home country.

Loren Hutchinson

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Junior Associate

Spa Associate

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Bachelor of Arts - Political Science

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Junior Associate

Spa Associate

Bachelor of Arts - Political Science

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