Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loraleigh Tillson

West Chicago

Summary

Hardworking and dedicated customer service specialist with 6 years of experience in the restaurant industry, specializing in customer service and front of house operations. Proven ability to lead team members while maintaining high standards of service. Skilled in communication and consistently ensuring a positive experience to all guests. Seeking to leverage extensive customer service expertise in an office setting

Overview

4
4
years of professional experience

Work History

Server

Millers Ale House Bar and Grill
Aurora
10.2025 - 07.2026
  • Took customer orders and accurately entered them into the system.
  • Served food and beverages to guests in a timely manner.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Handled cash and processed payments efficiently at the register.
  • Highlighted menu items, including desserts and specialty drinks, to enhance customer dining experience.

Server,Togo,Host,Assistant Floor Manager

Double Yolk Pancake House
Aurora
04.2024 - 09.2025
  • Trained new staff on customer service standards and operational procedures.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Provided guidance to floor staff on customer service standards.
  • Prepared workstations and materials for daily operations.
  • Assisted in loading and unloading deliveries efficiently.
  • Handled cash and processed payments efficiently at the register.
  • Served food and beverages to guests in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Server,Togo

Texas Roadhouse
Aurora
04.2023 - 04.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Olive Garden
Naperville
01.2022 - 04.2023
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Maintained cleanliness and organization of dining area throughout shifts.

Education

High School Diploma -

West Chicago Highschool
West Chicago, IL
05-2021

Skills

  • Customer service
  • Cash handling
  • Fast-paced environment experience
  • Cleanliness maintenance
  • Time management
  • Adaptability
  • Effective communication
  • Problem solving
  • Fast Learner

Timeline

Server

Millers Ale House Bar and Grill
10.2025 - 07.2026

Server,Togo,Host,Assistant Floor Manager

Double Yolk Pancake House
04.2024 - 09.2025

Server,Togo

Texas Roadhouse
04.2023 - 04.2024

Server

Olive Garden
01.2022 - 04.2023

High School Diploma -

West Chicago Highschool
Loraleigh Tillson