Loralei Wofford
Chesterfield,IL
Summary
Adept at leveraging skills in content creation and customer service, significantly enhanced Walmart's social media presence through strategic analytics and innovative marketing materials. Background also includes improving camp safety and engagement, showcasing multitasking abilities and attention to detail. I excel in environments that require both creative and analytical thinking.
Overview
6
6
years of professional experience
Work History
Social Media Coordinator
Walmart
05.2021 - Current
- Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results.
- Researched and identified new opportunities for increasing company's social media presence.
- Created customized marketing materials to increase product awareness - store rank in views/engagement went from #15 to #3.
Stocker/Cashier
Walmart
05.2020 - Current
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Camp Counselor
Macoupin Center For The Developmentally Disabled
06.2019 - 07.2019
- Monitored participation in recreational activities to provide assistance to participants.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Assisted in preparing recreational materials and supplies for each activity.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
High School Diploma -
Carlinville High School
Carlinville, IL05-2021
Skills
- Customer Service
- Adobe Lightroom
- Content Creation
- Time Management
- Google Analytics
- Videography
- Cashiering
- Multitasking and organization
- Attention to detail
Timeline
Social Media Coordinator
Walmart
05.2021 - Current
Stocker/Cashier
Walmart
05.2020 - Current
Camp Counselor
Macoupin Center For The Developmentally Disabled
06.2019 - 07.2019
High School Diploma -
Carlinville High School
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