Lopez Garcia Marco A
Chicago
Summary
Dedicated server assistant with over more than 25 years of experience in the food service industry. Known for delivering exceptional customer service, maintaining cleanliness, and collaborating effectively with team members to ensure a seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server Assistant and food runner
TRIVOLLI TABERN
Chicago
05.2020 - 05.2026
- Assisted servers with food and drink delivery to enhance guest experiences.
- Maintained cleanliness and organization of dining areas to uphold restaurant standards.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Responded promptly to guest inquiries, ensuring satisfaction and comfort during meals.
- Prepared dining tables by setting utensils, glassware, and napkins for service readiness.
- Shadowed experienced servers to learn effective customer service techniques and best practices.
- Contributed to team efforts by communicating effectively during busy service periods.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Collaborated with team members to achieve daily goals within specified time frame.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Greeted guests and answered any questions they had about the menu.
- Maintained up-to-date menu knowledge to accurately answer guest questions.
- Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
- Ensured that all utensils were sanitized properly before use.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Participated in ongoing training to enhance job skills and knowledge.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Stocked displays with new and transferred merchandise.
- Delivered food orders promptly to tables in high-paced dining environment.
- Assisted servers by communicating special requests from guests efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Monitored stock levels of utensils and condiments, restocking as necessary.
- Delivered food to guests in a timely manner while following safety protocols.
- Assisted servers in setting up tables for guests.
Education
High School Diploma -
Lazaro Cardenas
Uruapan Mexico 09-1980
Skills
- hospitality food and beverage service
Timeline
Server Assistant and food runner
TRIVOLLI TABERN
05.2020 - 05.2026
High School Diploma -
Lazaro Cardenas