Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Logan Shelby

Madison

Summary

Dynamic leader with a proven track record at Revity Credit Union, excelling in operations management and team development. Spearheaded training programs and streamlined branch operations, enhancing team efficiency and operational excellence. Skilled in Microsoft Office and customer service, consistently achieving top-tier audit results and elevating customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Revity Credit Union
01.2025 - Current
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.

Teller Supervisor

Revity Credit Union
05.2024 - 01.2025
  • Managed teller schedules, ensuring adequate staffing levels during peak business hours.
  • Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
  • Counted cash drawers and made bank deposits.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.

Teller

Revity Credit Union
07.2021 - 05.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Education

Bachelor of Arts - Psychology

Southern Illinois University, Edwardsville
Edwardsville, IL
05-2024

Associate of Arts -

Southwestern Illinois College
Belleville, IL
05-2022

Skills

  • Banking
  • Operations management
  • Team development
  • Google Drive
  • Customer Service
  • Microsoft Office

Accomplishments

Perfect Balancing Act Award 2021


Graduated SIUE Class 2024 with Cum Laude Honors

Certification

VITA Advanced Volunteer Tax Help Certification

Timeline

Assistant Branch Manager

Revity Credit Union
01.2025 - Current

Teller Supervisor

Revity Credit Union
05.2024 - 01.2025

Teller

Revity Credit Union
07.2021 - 05.2024

Bachelor of Arts - Psychology

Southern Illinois University, Edwardsville

Associate of Arts -

Southwestern Illinois College

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Logan Shelby