Dynamic General Manager with proven success in operations management and team building. Expertise in problem resolution and driving profitability through effective training and coaching.
Overview
3
3
years of professional experience
Work History
General Manager
Doja
Watervliet, MI
05.2025 - 02.2026
Oversaw daily operations to ensure efficiency and alignment with company goals at 24/7 location.
Implemented operational strategies to enhance service delivery and customer satisfaction allowing me to increase the locations monthly profit up to be a constant contender as their top store out of three locations..
Coordinated team activities, fostering collaboration and communication among departments.
Developed training programs to elevate staff skills and improve overall productivity, bi-annual performance reviews, Scheduling, timesheets/payroll, weekly/daily sales/deals building, building and exceeding store daily/monthly sales goals.
Managed inventory control systems, ensuring optimal stock levels and minimal waste, conducted routine audits and ensured inventory was stocked/filled.
General Manager
Cloud Cannabis Co/The Bloomery Cannabis
Muskegon, MI
03.2023 - 01.2025
Started out in Muskegon MI taking that Cloud Cannabis Co location to one of its top three performing storefronts out of eleven locations (3rd Highest Performing Store).
Was then transferred to the Kalamazoo MI location, again rising the location to the top three performing store fronts out of eleven locations (2nd Highest Performing Store).
The owners of Cloud Cannabis sold the business and I went with them to Open their new company The Bloomery Cannabis in New Buffalo MI.
Attended weekly/monthly meetings with ownership going over P&L, store needs/progress and Inventory/promotions.
Across these locations I managed budget implementations, employee reviews, hiring/firing, training, schedules, scheduling routine staff meetings, building sales/deal promotions, Inventory control/ordering, conduct timesheet/payroll and high volume cash handling.
Managed teams ranging from 15 team members to 78 team members depending on the location.