Logan Plummer
Charleston
Summary
Proactive and results-oriented professional with a proven track record at Buffalo Wild Wings, excelling in high-volume dining environments. Demonstrated exceptional customer service and team collaboration, alongside strong cash handling abilities. Achieved significant improvements in guest satisfaction through effective multitasking and memory retention skills, ensuring seamless service delivery.
Have created meaningful connections with home owners in selling solar panel loans to qualifying buyers. This job allowed me to teach myself sales through books and mentors.
Overview
8
8
years of professional experience
Work History
Server
Buffalo Wild Wings
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
Lytle Park and Pool
05.2017 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelors - Marketing
Eastern Illinois University
Charleston, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- High volume dining
- Team collaboration
- Sales expertise
- Quality control
Timeline
Server
Buffalo Wild Wings
06.2022 - Current
Lifeguard
Lytle Park and Pool
05.2017 - 08.2019
Bachelors - Marketing
Eastern Illinois University
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