Logan Neuroth
Hoffman Estates
Summary
Results-driven and guest-focused restaurant leader with 3+ years of progressive management experience in fast-paced, high-volume food service environments. Skilled in team development, operations, and customer satisfaction, with a strong track record of meeting performance goals and reducing service times. Adept at hiring, training, and motivating teams to uphold company standards, deliver exceptional guest experiences, and achieve store-level success. Seeking to bring operational excellence, leadership strength, and a growth mindset to the Store Manager role at Panda Express.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
McDonald's
05.2021 - Current
- Lead a team of 15+ employees, including crew members and shift leaders, overseeing daily restaurant operations to ensure smooth and efficient service.
- Promoted from Crew Member to Assistant Manager based on leadership, and performance achievements.
- Successfully reduced OEPE (Order End to Present End) drive-thru times from 155 seconds to 123 seconds within a month, significantly improving customer throughput and satisfaction.
- Achieved and sustained a 90% average on customer satisfaction surveys through proactive service and guest engagement strategies.
- Responsible for hiring, onboarding, and continuous development of staff through hands-on coaching, regular feedback, and performance evaluations.
- Manage labor scheduling and payroll to align with labor targets, while maintaining adequate staffing during peak periods.
- Oversee inventory control and ordering processes to ensure stock levels are maintained, and food cost is controlled.
- Handle daily cash deposits, reconcile registers, and enforce strict adherence to financial controls, and loss prevention procedures.
- Ensure compliance with ServSafe standards, maintaining a clean and safe work environment.
- Foster a culture of accountability, teamwork, and positivity to improve retention and employee engagement.
- Trained and mentored team members to enhance service quality and operational efficiency
- Supervised daily operations to ensure compliance with company standards and policies
Education
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL01.2021
Skills
- Team Leadership & Staff Development
- Guest Experience & Satisfaction
- Operations & Store Management
- Labor Cost Control & Scheduling
- Inventory & Supply Chain Management
- Cash Handling & Financial Accuracy
- Food Safety & Sanitation (ServSafe Certified)
- Conflict Resolution & Decision Making
- Fast-Paced, High-Volume Environments
- Coaching, Mentorship & Recognition Programs
- Effective Communication (Verbal & Written)
- Flexible & Adaptable Leadership Style
Languages
English – Fluent
Certification
- ServSafe Food Protection Manager
- Food Safety Certification
Timeline
Assistant Store Manager
McDonald's
05.2021 - Current
High School Diploma -
Hoffman Estates High School