Logan Benoit
Edwards
Summary
Dynamic and adaptable professional with a proven track record at Uber Eats, excelling in customer service and problem-solving. Demonstrated strong time management and navigational skills, consistently achieving high ratings. Known for maintaining cleanliness and safety standards while effectively multitasking in fast-paced environments. Committed to delivering exceptional service and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Uber Partner
Uber Eats
05.2022 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
Food Service Worker
Au Bon Pain
04.2023 - 02.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Food Service Worker
Taco Bell
03.2023 - 02.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Shift Manager
Pizza Hut
02.2022 - 03.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Land Surveying Trainee
Atlantic Coast Survey PLLC
05.2020 - 09.2020
- Set up precise measurement and control equipment.
- Performed detailed fieldwork, ensuring accurate data collection and efficient project completion.
- Worked under close supervision of licensed professionals to gain hands-on experience towards obtaining licensure as a Professional Land Surveyor.
- Supported the creation of legal descriptions for properties by providing accurate data from field measurements.
- Assisted senior surveyors in conducting boundary surveys, resulting in clear property delineations for clients.
- Participated in regular training sessions, staying up-to-date on industry standards and best practices.
Education
GED - Mathematics
Tarheel ChalleNGe Academy
New London, NC10.2020
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
- Strong navigation
- Route planning
- Tech-savviness
- Efficient driving
- Map reading
- Time management
- Customer engagement
- Schedule management
- Clean driving record
- Customer service
- Problem-solving
Timeline
Food Service Worker
Au Bon Pain
04.2023 - 02.2024
Food Service Worker
Taco Bell
03.2023 - 02.2024
Uber Partner
Uber Eats
05.2022 - Current
Shift Manager
Pizza Hut
02.2022 - 03.2023
Land Surveying Trainee
Atlantic Coast Survey PLLC
05.2020 - 09.2020
GED - Mathematics
Tarheel ChalleNGe Academy
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