Logan Baumet
Sandwich
Summary
Skilled cashier recognized for effective communication and emotional intelligence. Experienced in managing customer inquiries and transactions efficiently, contributing to a supportive team environment focused on enhancing customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Joe Dewey
Sandwich
02.2018 - 05.2026
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and recommendations.
- Maintained clean, organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions securely.
- Collaborated with team members to improve customer service experiences.
- Managed inventory by restocking shelves and organizing displays.
- Resolved customer complaints in a calm and professional manner.
- Trained new cashiers on systems and customer service best practices.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed tasks assigned by management to support daily operations.
- Restocked shelves with merchandise to maintain inventory.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Provided exceptional customer service through active listening and engagement.
- Worked closely with front-end staff to assist customers.
- Trained new team members on cash register operation and customer service best practices.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Built and maintained productive relationships with employees.
Theatre Usher
NCG Cinemas
Yorkville
07.2016 - 01.2018
- Greeted guests and ensured smooth entry into the theatre.
- Greeted and assisted customers, creating welcoming atmosphere to enhance overall guest satisfaction.
- Assisted patrons with seating and answered questions about showtimes.
- Assisted with ticket scanning and ushering patrons to their seats.
- Collaborated with team members to coordinate crowd flow during busy screenings, enhancing guest entry experience.
- Monitored exits and entrances ensuring no unauthorized personnel accessed restricted areas.
- Enforced theatre policies to maintain a safe environment for guests.
- Monitored auditorium cleanliness and reported maintenance issues to ensure guest safety and comfort.
- Inspected auditorium between shows for any potential hazards or damage.
- Performed light custodial duties such as sweeping floors, emptying garbage cans, cleaning restrooms.
- Communicated effectively with co-workers when sharing important information or updates.
- Responded promptly to all customer inquiries in an efficient and courteous manner.
- Responded to guest inquiries and resolved concerns promptly and professionally.
- Maintained accurate records of attendance numbers for each performance.
- Processed admission payments and provided tickets.
- Complied with health and sanitation practices and procedures.
- Maintained a positive working relationship with fellow staff and management.
Education
Certificate in Audio Engineering - Audio Engineering
Recording Workshop
Chillicothe, OH04-2019
Skills
- Customer relationship management
- Conflict resolution
- Active listening
- Communication skills
- Cash handling
- Team collaboration
- Problem solving
- Emotional intelligence
- Peer counseling
Certification
- Audio Engineering Certificate
Timeline
Cashier
Joe Dewey
02.2018 - 05.2026
Theatre Usher
NCG Cinemas
07.2016 - 01.2018
Certificate in Audio Engineering - Audio Engineering
Recording Workshop