Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LIZBETH HERNANDEZ

Maywood

Summary

Dependable and reliable Pharmacy Technician with 6 years of experience in a pharmacy setting. Adept in assisting pharmacists with daily operations and providing excellent customer service. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Pharmacy Technician

Loyola outpatient pharmacy
Maywood
04.2025 - Current
  • Processed and filled prescriptions accurately for diverse patient needs.
  • Managed inventory by tracking stock levels and ordering supplies as needed.
  • Maintained a clean and organized workspace to ensure safety and compliance.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Received payment from customers and processed credit card transactions when necessary.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.

Senior Certified Pharmacy Technician

Walgreens
Hillside
04.2024 - 04.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Communicated directly with doctors offices via telephone, fax, and email
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles

Senior Certified Pharmacy Technician

Walgreens
Northlake
06.2018 - 02.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Communicated directly with doctors offices via telephone, fax, and email
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles

Personalization

Gifts For You
Woodridge
11.2017 - 12.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-to-day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Maintained energy and enthusiasm in fast-paced environment

Sales Associate

Rainbow Shops
Hillside
06.2014 - 10.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions regarding sizing, accessories and proper care for merchandise

Education

Associate - General Studies

Triton College
River Grove, IL
05.2018

High School Diploma -

Proviso Mathematics And Science Academy
Forest Park, IL
05.2014

Skills

  • Manual and Automated Medication Dispensing
  • Medication Documentation
  • Problem-Solving Skills
  • Ready to learn
  • Time Management
  • Pharmacy Operations
  • Cash Register Operation
  • Customer Service
  • Active listening
  • Effective communication
  • Telephone etiquette
  • Team collaboration

Languages

Spanish - Native or Bilingual

Timeline

Pharmacy Technician

Loyola outpatient pharmacy
04.2025 - Current

Senior Certified Pharmacy Technician

Walgreens
04.2024 - 04.2025

Senior Certified Pharmacy Technician

Walgreens
06.2018 - 02.2024

Personalization

Gifts For You
11.2017 - 12.2017

Sales Associate

Rainbow Shops
06.2014 - 10.2014

Associate - General Studies

Triton College

High School Diploma -

Proviso Mathematics And Science Academy

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LIZBETH HERNANDEZ