Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Liza Torres

Chicago

Summary

Versatile and service-oriented professional with hands-on experience as a Community Health Worker, Administrative Assistant, Server, and Sales Associate Specialist. Proven ability to connect with people from all backgrounds, adapt quickly to new environments, and deliver results in both customer-facing and behind-the-scenes roles. Brings strong communication, organization, and problem-solving skills to every position. Seeking to apply this diverse experience in a dynamic role with growth potential across healthcare, customer service, sales, or administrative support fields.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Kings Dining & Entertainment
Rosemont
05.2018 - Current
  • Prepared and served food and beverages to customers.
  • Attending a company and restaurant required training and meetings, improving skills.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Delivered customer checks and securely processed credit card or cash payments.
  • Exercised focus and concentration to keep track of tables and remember orders.
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
  • Memorized menu to help diners make informed meal choices.
  • Assisted with training of new staff members.
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
  • Jotted down customer orders and promptly delivered food and drinks.

Community Health Worker

Puerto Rican Cultural Center
Chicago
05.2023 - 02.2025
  • Community Health Response Workers (CHRW) are responsible for connecting with Chicago communities as frontline workers who have a close understanding of the community they serve.
  • They serve as the liaison/link/intermediary between health/social services and the community to facilitate access to services and resources to improve the quality and cultural competence of service delivery.
  • The CHRW will build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, and resource navigation.
  • The CHRW will serve as a bridge between the community and the healthcare, government, and other social service systems.

Administration

Habitat Company
Chicago
04.2017 - 12.2018
  • Built and maintained relationships with vendors and other external contacts.
  • Served as the primary point of contact for facilitating operational and administrative inquiries.
  • Compiled and entered data into various databases to ensure accuracy and completeness.
  • Screened incoming telephone calls, routing to appropriate personnel.
  • Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.

Sales Associate Specialist

T-Mobile
Chicago
03.2014 - 05.2018
  • Greeted customers and engaged in conversation to assess needs.
  • Received and processed online orders for shipment or store pick-up.
  • Cleaned and organized the sales floor in accordance with company merchandising standards.
  • Utilized sales strategies to increase average purchase amounts.
  • Used POS system to process sales and refund transactions.
  • Forecasted sales numbers to gauge product and campaign success.
  • Trained new employees on company policies and strong sales techniques.

Education

General Business -

Wilbur Wright College
Chicago
06.1998

High School Diploma -

Carl Schurz High School
Chicago
06.1996

Skills

Supervisory experience

Microsoft office proficiency

Resource advocacy

Community-based resources

Record keeping

Community engagement

Teamwork and collaboration

Multitasking

Certification

  • Illinois Food Handler Certificate
  • Illinois Basset Alcohol Certification
  • IDPH Office of Health Protection Data Security & Confidentiality Guideline Training
  • Public Health Series-Introduction to Public Health
  • Adult Mental Health First Aid USA

Timeline

Community Health Worker

Puerto Rican Cultural Center
05.2023 - 02.2025

Server

Kings Dining & Entertainment
05.2018 - Current

Administration

Habitat Company
04.2017 - 12.2018

Sales Associate Specialist

T-Mobile
03.2014 - 05.2018

General Business -

Wilbur Wright College

High School Diploma -

Carl Schurz High School

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Liza Torres