Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Livi Brennan

Plano

Summary

Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles.

Overview

2
2
years of professional experience

Work History

Hostess/barista

Southern Belles Pancake House
Yorkville
02.2023 - 08.2025
  • Greeted and seated guests promptly upon arrival.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Handled cash payments and reconciled daily transactions accurately.
  • Took beverage orders and served drinks during peak meal times.

Education

High School Diploma -

Rosary High School
Aurora, IL
05-2025

Skills

  • Customer service
  • Time management
  • Cash handling
  • Reservation management
  • Food production
  • Menu board art
  • Cleaning and sanitation

Accomplishments

  • Honor roll
  • Student Body President
  • Lacrosse captain
  • Golf captain

Affiliations

  • Golf
  • Lacrosse
  • Crocheting
  • Volunteering

Timeline

Hostess/barista

Southern Belles Pancake House
02.2023 - 08.2025

High School Diploma -

Rosary High School

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Livi Brennan