Lital Amiran
Project & Product Marketing Manager
Tel Aviv,Israel
Summary
Hardworking Project Manager gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies, tableue ,google analytics, mockups creating softwires and database tools to increase productivity, quality and throughput. Talented Project Manager focused on process improvement and on-time project delivery. Budgeting and forecasting specialist with advanced knowledge of content management& analytical software. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level product manager position in high tech environment. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager& Product Marketing Manager
HOT telecomunication LTD
YAKUM, Israel
05.2021 - Current
- Fostered relationships with vendors to promote positive working relationships.
- Reined in project costs while meeting key milestones.
- Developed and initiated projects, managed costs, and monitored performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Oversaw high profile projects for over by planning, designing, and scheduling phases.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Conceptualized and deployed enhanced product features that serves over 500 customers and optimized implementation for use in marketing strategies.
- Defined and analyzed metrics to measure product performance.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Led projects and analyzed data to identify opportunities for improvement
Customer Support Specialist
madlan
Tel Aviv, Israel
12.2020 - 08.2021
- Described product highlights and benefits to help guide purchasing decisions.
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
- Provided primary customer support to internal and external customers.
- Maintained over 30 customer's satisfaction per day with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved concerns with products or services to help with retention and drive sales.
- Collected vital information to support company and associates through interviews and data analysis.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Described product highlights and benefits to help guide purchasing decisions
- Resolved concerns with products or services to help with retention and drive sales
Producer
Israelis' public broadcasting corporation
Tel Aviv, TA
05.2017 - 12.2019
- Coordinated with producers and on-air talent to create program content, new ideas and segments.
- Guided producers and engineers in best story development practices and sound design concepts to encourage innovation in production technique.
- Coordinated production schedules and activities for 5 radio shows for two of them are daily shows.
- Maintained project costs through careful budgeting and monitoring of expenditures.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Generated leads through cold calling, networking and social media.
- Developed project budgets and managed production costs.
- Coordinated with producers and on-air talent to create program content, new ideas and segments
- Maintained project costs through careful budgeting and monitoring of expenditures
Education
PROFFESSIONAL DIPLOMA - PRODUCT MANAGMENT
SHENKAR
Tel Aviv, TA 01.2022 - Current
PROFFESSIONAL DIPLOMA - USER EXPRIENCE DESIGN
John Bryce
Tel Aviv, TA 08.2020 - 12.2020
PROFFESSIONAL DIPLOMA - Project Management
The Technion
Tel Aviv, TA 02.2019 - 06.2019
Bachelor of Arts - Communication And Political Science
The Academic College of Tel-Aviv, Yaffo
Tel Aviv 10.2015 - 10.2018
Skills
Advanced problem solving
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You miss 100% of the shots you never take.
Wayne Gretzky
Timeline
PROFFESSIONAL DIPLOMA - PRODUCT MANAGMENT
SHENKAR
01.2022 - Current
Project Manager& Product Marketing Manager
HOT telecomunication LTD
05.2021 - Current
Customer Support Specialist
madlan
12.2020 - 08.2021
PROFFESSIONAL DIPLOMA - USER EXPRIENCE DESIGN
John Bryce
08.2020 - 12.2020
PROFFESSIONAL DIPLOMA - Project Management
The Technion
02.2019 - 06.2019
Producer
Israelis' public broadcasting corporation
05.2017 - 12.2019
Bachelor of Arts - Communication And Political Science
The Academic College of Tel-Aviv, Yaffo
10.2015 - 10.2018
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