Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Lishay Coplin

Solution Architect | Pre-Sales & IT Security Expert
Kiryat Tiv'on

Summary

Strategic Account Manager & Presales Engineer with 7+ years of experience designing and implementing IT and cybersecurity solutions for SMBs and enterprises. Proven track record at Mornex LTD in leading full-cycle projects involving Microsoft 365, Intune, Azure AD, JumpCloud, SentinelOne, and Fortinet. Adept at translating business needs into technical solutions, writing detailed specifications (SOWs), and supporting sales with hands-on technical leadership. Recognized for delivering scalable, secure, and compliance-ready IT environments (ISO 27001, GDPR). Strong communicator with a passion for aligning customer success with technology excellence.

Overview

17
17
years of professional experience
6
6
Certifications
2
2
Languages

Work History

Strategic Account Manager & Presale Engineer

Mornex LTD
01.2022 - Current
  • Enhanced client relationships by consistently delivering strategic insights and tailored solutions.
  • Monitored sales performance metrics to achieve strategic account objectives.
  • Engaged functional areas across prospect or client organizations to uncover future business opportunities.
  • Built credibility and trust to influence client's buying decisions.
  • Suggested solutions and innovative ideas to meet client needs.
  • Served as the primary point of contact for all account-related matters, building trust with key decision makers.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

System Administrator

Dor Systems
12.2020 - 06.2022
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
  • Managed onboarding and offboarding of employees.
  • Diagnosed and resolved hardware and software issues.
  • Diagnosed and executed resolution for network and server issues.
  • Implemented and maintained virtual private networks.
  • Performed network security design and integration duties.
  • Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.

Deputy Store Manager

BUG
02.2015 - 08.2020
  • Developed and implemented strategies to increase sales and profitability.
  • Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
  • Implemented loss prevention measures to minimize shrinkage and protect store assets.
  • Trained new employees on company policies, procedures, and best practices, fostering a knowledgeable workforce.

Sales Team Manager

Secret
07.2013 - 03.2015
  • Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Security Guard and Medic

Defender
07.2011 - 09.2012
  • Security work, ability to handle children, maintaining order and security of people, and of course, many other responsibilities.
  • Responded quickly to emergency situations to assess and deflect issues.

Military Service

IDF
08.2008 - 06.2011

Education

Practical Diploma - Network And System Administration

John Bryce
Haifa, Israel
04.2001 -

No Degree - Psychology

The College of Management Academic Studies
Rishon LeZiyyon, Israel
04.2001 -

High School Diploma -

Makif Alef High School
Holon, Israel
04.2001 -

Skills

Client relationship building

Sales presentations

Customer satisfaction measurement

Azure AD & Identity Management

JumpCloud (Core, Advanced, SSO)

IT Infrastructure Design

Self-Learning & Technical Adaptability

Solution Selling

Compliance Consulting

Websites

Certification

JumpCloud Advanced Certification

Timeline

JumpCloud Advanced Certification

06-2025

SentinelOne Pre-Sales Fundamentals

03-2024

Strategic Account Manager & Presale Engineer

Mornex LTD
01.2022 - Current

Microsoft Certified: MCSA

08-2021

System Administrator

Dor Systems
12.2020 - 06.2022

Deputy Store Manager

BUG
02.2015 - 08.2020

Sales Team Manager

Secret
07.2013 - 03.2015

Security Guard and Medic

Defender
07.2011 - 09.2012

Military Service

IDF
08.2008 - 06.2011

Practical Diploma - Network And System Administration

John Bryce
04.2001 -

No Degree - Psychology

The College of Management Academic Studies
04.2001 -

High School Diploma -

Makif Alef High School
04.2001 -

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Lishay CoplinSolution Architect | Pre-Sales & IT Security Expert