Open To Work
Hi, I’m
Lisa Young
Chicago
Work Preference
Summary
Dynamic professional with a strong background in executive assistance and youth mentoring, driving engagement and compliance. Proven expertise in event coordination, CRM management, and effective communication, optimizing operations and strengthening stakeholder relationships. Ready to leverage legal support experience in healthcare environments.
Overview
17
years of professional experience
Work History
One Hope UnitedPilsen
Youth Mentor (Full Time)
02.2023 - Current
Job overview
- Coached teens on conflict resolution; built daily check-ins to prevent escalation.
- Completed risk assessments; documented incidents and behavior notes in case files.
- Monitored medication logs with staff; created visual daily schedules to boost engagement.
Cook County Bar AssociationChicago
Executive Assistant
12.2013 - Current
Job overview
- Maintained CRM contact lists and relationship notes, improving donor/member follow-ups.
- Processed vendor invoices in QuickBooks; matched receipts to POs; supported monthly audits.
- Prepared CLE registration materials; tracked attendance; submitted compliance reports to the bar.
- Managed membership renewals and payments; reconciled records and resolved discrepancies.
- Created standard email templates, reducing repetitive drafting time for staff.
- Coordinated pro bono intake events with partner firms, increasing clinic participation and volunteer sign-ups.
- Supported executive communications, meeting prep, minutes, and committee/board follow-ups.
K.A.M. AllianceChicago
Medical Assistant
07.2009 - 09.2013
Job overview
- Collected and processed ECGs (GE MAC); recorded vitals and POCt (glucose, rapid strep).
- Scheduled appointments and coordinated referrals; upheld infection-control standards.
- Managed records and ensured continuity of care with specialists and labs.
Education
Chamberlain UniversityAddison, IL
BSN
01-2026
University Overview
In Progress
Excel CenterHammond, IN
High School Diploma
01-2023
Purdue University
Global Bachelors Coursework
01-2020
University Overview
Completed Credits
Everest CollegeMerriotte
Clinical Medical Assisting Certificate
01-2009
Skills
- Executive Support; Calendar/Inbox Management
- CLE/Compliance Reporting; Member Services
- Event & Meeting Coordination; Donor/Vendor Relations
- Billing & Expense Processing (QuickBooks)
- CRM/Data Integrity; SOPs & Process Improvement
- Confidentiality; Stakeholder Communication
- Microsoft 365; Google Workspace; Zoom/Teams
- Technical Skills Microsoft 365 (Outlook, Excel, PowerPoint, Word), Google Workspace, Zoom/Teams, QuickBooks, CRM platforms, DocuSign, Adobe Acrobat
- Clinical documentation
- Risk assessment
- Conflict resolution
- Patient management
- Medication monitoring
- CRM software
- Compliance tracking
- Leadership development
- Event coordination
- Schedule management
- Spiritual support
- Career guidance
- Behavior modeling
- Discipline strategies
- Resilience and grit
- Mentoring
- Positive reinforcement
Accomplishments
- Standardized CLE attendance tracking and reporting, improving accuracy and turnaround.
- Introduced email templates and CRM tagging to enhance donor/member follow-ups and reduce manual work.
- Coordinated pro bono clinics with partner firms, increasing volunteer engagement.
Timeline
Youth Mentor (Full Time)
One Hope United
02.2023 - Current
Executive Assistant
Cook County Bar Association
12.2013 - Current
Medical Assistant
K.A.M. Alliance
07.2009 - 09.2013
Chamberlain University
BSN
Excel Center
High School Diploma
Purdue University
Global Bachelors Coursework
Everest College
Clinical Medical Assisting Certificate