Lisa Sorrels
Murphysboro
Summary
Highly-motivated employee eager to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Scheduling and Staffing Administrator
Lowes Home Improvment
Carbondale
02.2024 - Current
- Coordinated staffing schedules and managed employee records
- Managed onboarding processes for new team members
- Scheduled interviews
- Collaborated with department heads on staffing needs
- Processed payroll for 150+ associates
- Performed reference checks on potential applicants when necessary.
- Maintained personnel files in compliance with applicable laws and regulations.
- Managed employee relations activities such as employee recognition programs or celebrations.
- Analyzed current staffing levels against projected future needs in order to ensure adequate coverage at all times.
- Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates.
- Administered pre-employment drug screens prior to employment start dates.
- Scheduled and conducted new employee orientations.
Sales Associate, Plumbing Specialist, Plumbing Pro
Lowe's
Carbondale
01.2021 - Current
- Assist customers with all of their shopping needs including the selection, demonstration, preparation and loading of merchandise.
- Use forklift, reach, and pallet jack to move merchandise.
- Front-face, pack-down, keep store clean, safe and shop-able.
- Use a computer to input, access, modify, and output information.
- Use a handheld device to enter, access, and output information.
- Respond to customer inquiries regarding warranties, loyalty plans and/or extended protection/replacement plans where appropriate.
- Experience in Paint and Plumbing, Plumbing Specialist, Plumbing Pro.
Sales Associate, Salesperson, Sales Worker
Home Depot
Barboursville
07.2018 - 03.2019
- Transferred location.
Retail Sales Associate
HOME DEPOT
San Diego
08.2016 - 06.2018
- Assist customers with all of their shopping needs including the selection, demonstration, preparation and loading of merchandise.
- Use forklift, reach, and pallet jack to move merchandise.
- Front-face, pack-down, keep store clean, safe and shop-able.
- Use a computer to input, access, modify, and output information.
- Use a handheld device to enter, access, and output information.
- Respond to customer inquiries regarding warranties, loyalty plans and/or extended protection/replacement plans where appropriate.
- Member of VOA (Voice of the Associate), Department Coach, and Workshop Team Leader.
- Experience in Lumber/Building Materials, Hardware, and Plumbing.
Direct Support Staff
CROSSROADS OF HOPE
Ashland
01.2012 - 08.2014
- Assisted developmentally disabled individuals with hygiene and daily tasks and responsibilities.
- Tracked and helped administer prescribed medications.
- Maintained a clean and safe living environment for individuals.
Education
AAS - Criminal Justice
Ashland Community and Technical College
Ashland, KYSkills
- Payroll administration
- Employee onboarding
- Scheduling interviews
- Applicant screening
- Staff coordination
- Problem solving
- Effective written and verbal communication
- Attention to detail
- Time management
- Onboarding processes
- Employee recognition programs
- Diversity and inclusion
- Mentoring and coaching
- Microsoft office, Word, Excel, SharePoint
Certification
Valid Drivers License
Additional Information
I strive for exceptional customer service and effective communication. I am able to manage my time productively and work well under pressure. I am self-motivated, pro-actve and adapt easily to new situations.
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Mechanical knowledge, Highly Proficient, 01/21
- Attention to detail, Proficient, 01/21
- Following directions, Highly Proficient, 01/21
Timeline
Scheduling and Staffing Administrator
Lowes Home Improvment
02.2024 - Current
Sales Associate, Plumbing Specialist, Plumbing Pro
Lowe's
01.2021 - Current
Sales Associate, Salesperson, Sales Worker
Home Depot
07.2018 - 03.2019
Retail Sales Associate
HOME DEPOT
08.2016 - 06.2018
Direct Support Staff
CROSSROADS OF HOPE
01.2012 - 08.2014
AAS - Criminal Justice
Ashland Community and Technical College