Results-driven professional with experience in business development, store operations and program coordination. Skilled in team leadership, communication, and friendly customer service. Proven ability to improve processes, support cross-functional work, and resolve issues quickly.
Work History
School Lunch Program Coordinator
3 Years
Notre Dame School | 06.2017 - 06.2020
Supported planning, budgeting, and meal preparation for student lunches.
Worked with vendors and suppliers on menu planning.
Built online ordering platform for parents.
Partnered with business office to process payments and deposits.
Maintained kitchen to meet DuPage County Health Department Codes.
Various Administrative Positions
17 Years 10 Months
Adventist Hinsdale Hospital | 10.2000 - 08.2018
Demonstrated self-motivation by taking initiative in tasks.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Senior Business Development Manager
3 Years 1 Month
Brilliant Financial | 05.2013 - 06.2016
Built executive connections with prospective clients to improve pipeline quality and support deal conversions.
Worked with cross-functional teams to align solutions with sales commitments.
Supported business development staff through mentorship that strengthened prospecting discipline, client engagement, and performance consistency.
Improved customer satisfaction by resolving issues quickly and applying feedback-driven changes.
Assistant Store Manager
3 Years 1 Month
Trader Joes | 04.2011 - 05.2014
Directed daily store operations, maintained high standards for merchandising, stocking, and customer service.
Coached crew members on product knowledge, service expectations, and workflow best practices.
Unloaded merchandise from trucks and verified shipments.
Created rotating merchandise displays.
Created tasting recipes for Sample Counter.
Completed customer POS transactions and bagging.
Managed all aspects of daily financials and cash deposits.
Monitored inventory levels and coordinated replenishment to maintain consistent product availability.
Resolved customer concerns promptly, supporting friendly service and repeat business.
Program Coordinator School Psychology and School Counseling Departments at Total Education SolutionsProgram Coordinator School Psychology and School Counseling Departments at Total Education Solutions