Lisa Martinez
Milford,IL
Summary
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. Experienced Warehouse coordinator with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
24
24
years of professional experience
Work History
Maintenance Assistant
Quaker Oats
11.2019 - Current
- Maintained safety conditions and standards in facility.
- Maintained workplace vehicles and snow plow equipment
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Used and operated various basic hand tools and forklifts
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Maintained detailed logs and accurate records of maintenance and repairs performed.
- Managed over 30 vendor calls and relationships per day to ensure timely delivery of supplies, parts, and services at competitive prices.
Scheduling Coordinator
Quaker Oats
04.2013 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Coordinated training sessions for new hires, ensuring seamless integration into team's scheduling processes.
- Developed and maintained enterprise-wide master schedule to promote organizational efficiency.
- Ensured compliance with labor laws and regulations regarding employee breaks, overtime, and shift length management.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed weekly department schedules for 400+ employees.
Warehouse Clerk
Quaker Oats
09.2000 - Current
- Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
- Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
- Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
- Collaborated with purchasing department to resolve invoicing discrepancies and ensure accurate vendor payments.
- Maintained positive relationships with vendors, ensuring smooth communication regarding shipment statuses and delivery schedules.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed over 50 incoming shipments daily by verifying product details against purchase orders, ensuring accurate inventory levels.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Receiving Clerk
Quaker Oats
09.2000 - Current
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed over 100 invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
Education
No Degree - Business Management
DACC
Danville IL2003
High School Diploma -
Hoopeston Area High School
Hoopeston IL05.1986
Skills
- Cleaning and sanitizing
- Preventive Maintenance
- Problem-Solving
- Strong Work Ethic
- Data Entry
- Customer relations understanding
- Attention to Detail
- Scheduling proficiency
Timeline
Maintenance Assistant
Quaker Oats
11.2019 - Current
Scheduling Coordinator
Quaker Oats
04.2013 - Current
Warehouse Clerk
Quaker Oats
09.2000 - Current
Receiving Clerk
Quaker Oats
09.2000 - Current
No Degree - Business Management
DACC
High School Diploma -
Hoopeston Area High School
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