Lisa James
Schaumburg
Summary
Strategic HR professional with expertise in benefits administration and training coordination. Proven ability to manage employee relations and resolve conflicts, fostering a collaborative work environment that enhances engagement and ensures compliance.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Patrick Dealer Group
Schaumburg
02.2020 - Current
- Managed recruitment processes, including job postings and candidate evaluations.
- Developed and implemented HR policies that improved employee engagement and ensured compliance with regulations.
- Facilitated performance reviews to align employee goals with organizational objectives.
- Oversaw employee benefits administration, maintaining accuracy and timeliness of program updates to support employee satisfaction.
- Coordinated various benefits programs such as medical insurance and retirement plans.
- Mediated conflict resolution between employees, promoting collaboration and a positive work environment.
- Monitored labor laws to maintain compliance with workforce regulations.
- Handled sensitive employee information with strict confidentiality.
- Investigated and managed workers’ compensation claims to ensure proper handling and compliance.
HR Generalist
Patrick Dealer Group
Schaumburg
09.2018 - 02.2020
- Managed employee onboarding processes for new hires across multiple departments.
- Conducted employee onboarding process, orientations, and exit interviews.
- Coordinated employee training sessions to enhance skills and compliance knowledge.
- Supported recruitment efforts by sourcing and screening candidates.
- Administered benefits programs, ensuring accurate enrollment and employee support.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Handled employee relations issues, providing guidance and conflict resolution assistance.
- Provided guidance to managers on employee relations issues.
- Responded to inquiries from employees regarding benefits packages.
- Maintained HRIS database, ensuring data integrity and timely updates for all employees.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Assisted with payroll processing by verifying timekeeping records.
- Reviewed job descriptions and updated them based on current business needs.
- Provided essential support to address individual HR needs of employees.
Payroll Assistant
Patrick Dealer Group
Schaumburg
01.2016 - 04.2018
- Processed payroll for employees accurately and timely each pay period.
- Maintained employee records and updated information to ensure accuracy and compliance.
- Verified timekeeping data and corrected discrepancies promptly.
- Reviewed and reconciled payroll data, including timesheets and deductions, to ensure accuracy and compliance with regulations.
- Calculated overtime wages and vacation accruals as required by state laws.
- Resolved payroll inquiries from staff and management, enhancing communication and support.
- Utilized payroll software for efficient processing and data management.
Education
BBA - Human Resources
DeVry Education Group
Addison, IL07-2017
Skills
- Talent acquisition
- HR policy development
- Benefits administration
- HRIS management
- Conflict resolution
- Employee relations
- Risk mitigation
- Contract negotiation
- Effective communication skills
Timeline
Human Resources Manager
Patrick Dealer Group
02.2020 - Current
HR Generalist
Patrick Dealer Group
09.2018 - 02.2020
Payroll Assistant
Patrick Dealer Group
01.2016 - 04.2018
BBA - Human Resources
DeVry Education Group