Lisa Bock
Rockford
Summary
My objective is to obtain a challenging career that will utilize my Supervisory, Organizational, and Manufacturing experience. My focus would be to use my skills to meet and exceed corporate goals. It's my hope potential positions would provide challenge as well as opportunity for personal growth and future advancement.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
23
23
years of professional experience
Work History
Cleaning Manager
Lisa's Cleaning and Detailing Services
03.2018 - 04.2023
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Negotiated favorable contracts with external service providers, ensuring high-quality services at competitive rates.
- Collaborated with other department managers to develop cohesive strategies for maintaining overall facility cleanliness.
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
- Streamlined operations by coordinating schedules, delegating tasks, and monitoring staff performance for optimal productivity.
- Optimized inventory management with proactive ordering of supplies based on usage trends and budgetary constraints.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resolving issues as needed.
Assistant Manager
Circle K
05.2013 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Inventory Control
Micron Industries Corporation
05.2010 - 10.2012
- Key resource for establishing and improving Inventory Control position
- Responsible for all material fill rates used to support production in the manufacturing departments
- Accurately maintain inventory and helped manage inventory levels
- Responsibilities included improving turns to 98% quantity fill
- Decreased stock-outs and reduced material-to-cell lead time
- Optimized and managed space for raw material locations
- Managed 3,000 part numbers
Cell Leader
Climco Coils
11.2008 - 05.2010
- Accurately maintain inventory and manage inventory levels
- Optimized and manage space for raw material locations
- Responsible for daily scheduling and effective resource allocation
- Manage all functions of company's clean room including product assembly, testing, quality and cleanliness audits, along with insuring the clean room is properly sanitized at all times
- Responsible for all clean room equipment's maintenance and preventive maintenance
- Daily interface with management, engineering, purchasing, and customers
Supervisor
Xylem LTD
11.1999 - 01.2008
- Manage Production Department of 8-12 employees for all outbound production intended for shipping storage
- Responsible for monitoring the performance of team members, providing feedback, and documenting results through performance appraisals
- Responsible for daily scheduling and effective resource allocation
- Key resource responsible for hiring and termination of employees under my supervision
- Assigned additional duty of Heavy equipment trainer and tester
Education
General education classes -
Sauk Valley College
Dixon, IL01.1992
GED -
Rock Falls High School
01.1991
Skills
- Workload prioritization
- Health and safety
- Chemical handling
- Task delegation
- Supply ordering
- Customer service
- Cleaning and sanitation
- Cleaning bathrooms
- Housekeeping
- Parts inventory control
- Inventory control knowledge
- Inventory control procedures
- Inventory control and ordering
- Materials inventory control
- Supply inventory control
- Team motivation
- Team management
- Positive attitude
- Teamwork and communication
- Strong work ethic
- Teamwork
- Time management
- Hand and power tools
- Attention to detail
- Problem-solving abilities
- Multitasking
- Worksite safety
- Picking and packing
- Punctuality
- Multitasking Abilities
- Loading and unloading
- Reliability
- Critical thinking
- Machine operation
- Material handling
- Punctual and dependable
- Heavy lifting
- Machinery operation
- Warehouse operations
- Material loading and unloading
- Safe machine operation
- Safety procedures
- Inventory and stocking
- Quality inspection
- Visual inspection
- Basic math skills
- Forklift operation
- Assembly line experience
- Safety standards compliance
- Task prioritization
- Pallet jacks
- Line work
- Equipment operation
- Self motivation
- Quality inspections and reporting
- Production line work
- Product assembly
- Professionalism
- Product inspection
- Parts assembly
- Quality control
- Palletizing
- Parts inspection
- Time management abilities
- Identifying flaws
- Assembly line operations
- Inventory management
- Precision measurement
- Assembly procedures
- Order fulfillment
- Materials assembly
- Troubleshooting
- OSHA guidelines
- Materials inspection
References:
Chuck Dorhnfield Owner, Xylem LTD, 309-781-3296
Scott Mascho Senior Buyer, 815-499-7575
Cordell Meiste Associate Engineer, 815-684-9922
Timeline
Cleaning Manager
Lisa's Cleaning and Detailing Services
03.2018 - 04.2023
Assistant Manager
Circle K
05.2013 - 02.2018
Inventory Control
Micron Industries Corporation
05.2010 - 10.2012
Cell Leader
Climco Coils
11.2008 - 05.2010
Supervisor
Xylem LTD
11.1999 - 01.2008
General education classes -
Sauk Valley College
GED -
Rock Falls High School
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