Lisa Bedini

• Processed medical billing for durable medical equipment and supplies.
• Verified patient insurance information to ensure accurate billing.
• Maintained detailed records of patient accounts and transactions.
• Collaborated with team members to streamline billing processes.
• Assisted patients with inquiries regarding their bills and coverage options.
• Implemented best practices for managing claims submissions efficiently.
• Trained new staff on billing procedures and software usage.
• Answered customer inquiries regarding billings, payments, account status.
• Worked with team members to identify and develop process improvements.
• Investigated incorrect billings and processed refunds as necessary.
• Resolved discrepancies between customers' remittances and invoices received.
• Supported other departments within the organization.
• Maintained accurate records of collections, adjustments and denials in the system.
• Reviewed medical records to ensure accuracy of billing information and patient data.
• Verified insurance coverage and identified third-party payers for billing purposes.
• Monitored accounts receivable activity to ensure timely payment of invoices.
• Assisted in developing strategies for improving collections processes.
• Performed additional duties as assigned by management team.
• Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
• Submitted claims to insurance companies.
• Submitted electronic claims to various insurance carriers.
• Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
• Researched discrepancies between billed charges and payments received from insurance companies or other third party payers.
• Applied HIPAA privacy and security regulations while handling patient information.
• Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
• Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
• Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
• Maintained up-to-date knowledge of government regulations related to healthcare reimbursement policies and procedures.

Processed patient reimbursement claims for accuracy and compliance.

• Collaborated with healthcare providers to resolve billing inquiries.
• Utilized billing software to track and manage claims submissions.
• Educated patients on financial responsibilities and payment options.
• Coordinated with internal teams to streamline reimbursement workflows.
• Maintained detailed records of claim statuses and follow-ups.
• Assisted in training new staff on reimbursement procedures and tools.
• Maintained confidentiality and integrity of patient data.
• Provided training to new staff on the proper submission process for reimbursement requests.
• Sales Order confirmations
• Daily denials
• ERL rejections/E-Claims
• Stop/Hold reports
• Pick-up tickets
• Special projects
• Insurance verification