- I like working with my hands and fixing things
- Enjoy hobbies that combine physical activity with outdoor exploration including hiking
- Offering time and support to shelters and rescue organizations for the homeless, women, and animals
- Gardening
Lisa Bacon
CHICAGO
Summary
Dynamic security professional with a proven track record at Admiral Security Services, Inc., excelling in incident reporting and customer service. Adept at enhancing safety through vigilant monitoring and effective communication, ensuring a secure environment while fostering positive relationships. Skilled in report writing, with a strong commitment to protecting assets and personnel.
Overview
5
5
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
09.2024 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches and patrol the premises.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Property Manager
Public Storage
09.2023 - 10.2023
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
Security Officer
Allied Universal Security Services
06.2020 - 07.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Customer Service Associate
Walgreens
12.2022 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait time.
- Handled billing and payment issues by following guidelines and resolving disputes.
Education
Bachelor of Arts - Early Childhood Education
Northeastern Illinois University
Chicago, IL05-2001
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Interests
Timeline
Security Officer
Admiral Security Services, Inc.
09.2024 - 03.2025
Property Manager
Public Storage
09.2023 - 10.2023
Customer Service Associate
Walgreens
12.2022 - 03.2023
Security Officer
Allied Universal Security Services
06.2020 - 07.2023
Bachelor of Arts - Early Childhood Education
Northeastern Illinois University
Similar Profiles
Walkins BeneusWalkins Beneus
Security Supervisor at Admiral Security Services/ ADM Security SolutionsSecurity Supervisor at Admiral Security Services/ ADM Security Solutions
Richmond GarrickRichmond Garrick
Security Officer at Admiral Security Services/Adamas Building ServicesSecurity Officer at Admiral Security Services/Adamas Building Services
Joseph NkemnoJoseph Nkemno
Unarmed Security Officer at Admiral Security Services, Inc.Unarmed Security Officer at Admiral Security Services, Inc.
Amber ChapinAmber Chapin
Lead Server at Oak Park PlaceLead Server at Oak Park Place
Xavier LinaresXavier Linares
Package Handler at FedEx GroundPackage Handler at FedEx Ground