- I like working with my hands and fixing things
- Enjoy hobbies that combine physical activity with outdoor exploration including hiking
- Offering time and support to shelters and rescue organizations for the homeless, women, and animals
- Gardening
Lisa Bacon
CHICAGO
Summary
Dynamic security professional with a proven track record at Admiral Security Services, Inc., excelling in incident reporting and customer service. Adept at enhancing safety through vigilant monitoring and effective communication, ensuring a secure environment while fostering positive relationships. Skilled in report writing, with a strong commitment to protecting assets and personnel.
Overview
5
5
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
09.2024 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches and patrol the premises.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Property Manager
Public Storage
09.2023 - 10.2023
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
Security Officer
Allied Universal Security Services
06.2020 - 07.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Customer Service Associate
Walgreens
12.2022 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait time.
- Handled billing and payment issues by following guidelines and resolving disputes.
Education
Bachelor of Arts - Early Childhood Education
Northeastern Illinois University
Chicago, IL05-2001
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Interests
Timeline
Security Officer
Admiral Security Services, Inc.
09.2024 - 03.2025
Property Manager
Public Storage
09.2023 - 10.2023
Customer Service Associate
Walgreens
12.2022 - 03.2023
Security Officer
Allied Universal Security Services
06.2020 - 07.2023
Bachelor of Arts - Early Childhood Education
Northeastern Illinois University
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